How are you feeling today? Is it the same as you felt yesterday or a week ago? I don’t just mean physically but also mentally. Did you have a good night’s sleep? Are you more awake as you read this than you were a couple of hours ago?
I’m asking because how we feel – our mental acuity, our mood, our aches and pains – effects how we interact with marketing. And that’s part of the problem. Continue reading
Tag Archives: business
Right Here, Right Now
Filed under Uncategorized
Service By Design
I’ve gone on at some length in this space about customer service and those companies that do it badly. Today, I’d like to write about one that does it well and explain why I feel that way. It’s nice to applaud rather than boo for a change!
I go on a golf trip each year. I’ve also written about that band of brothers before but I don’t think I mentioned that one thing each guy brings is a gift for the others. Generally these are relatively inexpensive – golf balls, pen knives – that sort of thing. I think the biggest thing ever given to the rest of us was a cruise on the Inter-coastal Waterway one afternoon. My contribution for the last few years has been a commemorative T-shirt of some sort. I get them from a company named DesignAShirt and they’re the recipient of my applause today. Continue reading
Filed under Helpful Hints, What's Going On
Temper Temper
I love it when you guys suggest topics, especially at the end of the week when I’m usually kind of topic-ed out. It’s REALLY good when you tie it to Foodie Fun Friday because that kills two birds with one stone – it’s late in the week and it’s on topic! So my sister-in-law Joanne sent me the following which is kind of self-explanatory but of course I’ll chime in. First, her note: Continue reading
Filed under Helpful Hints, Reality checks
Consult Keith 