I wrote about Spirit Air‘s “our way or the highway” hijinks last year around this time. While in this post I spoke about the airline’s death by a thousand cuts mentality (maybe “death” and “airline” aren’t good in the same sentence), Spirit has taken things to a new low and I’m betting that this is the final straw in many consumers’ minds. Continue reading
Tag Archives: advice
New Carts
I received an email from the pro at the golf club yesterday which was sent to the entire membership. Not that I was planning on it, but he informed us that if we wanted to play golf today we’d have to walk the course since carts would not be available. It seems we’re getting new ones. That’s not a bad thing – some of the old ones had issues and you would occasionally find one stranded on a cart path where it had died mid-round. But it isn’t really a good thing either, since maybe the focus should be on things like getting some sand in the bunkers so they’re playable or even filling the ball washers now that season has officially begun and there is a lot of mud on the course. I know – great having me as a member, right? But it’s good business lesson (which, after all, is what these clubs are!). Continue reading
Filed under Helpful Hints, Reality checks
The Boob Tube
If you’ve spent any time reading this blog you’re probably aware that I have a “thing” for golf. Actually, it’s the same sort of “thing” that assorted rocks stars have for illegal substances – a full-blown addiction. Before you offer, I’m not looking for cures or support groups – thanks for trying to help.
I recently had the experience of having my swing videotaped and analyzed. It was really humbling but it was also a great business lesson. Continue reading
Filed under Consulting, Reality checks
Consult Keith 