March 25, 2011 · 8:48 am
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The Mrs. and I went out for dinner the other night and since it’s Foodie Friday I thought that could serve as our food-related jumping off point. It was an Indian restaurant, the latest branch of an excellent group. We’ve eaten in two of their other places in nearby towns and were kind of excited to try something only a few minutes’ drive away.
The food was excellent – generous portions that were well prepared. The service was good as well so you’re not going to get another customer service rant today. However, we probably won’t be eating there again and the reason why is instructive. Continue reading →
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Filed under food, Helpful Hints
Tagged as advice, Air freshener, business, business thinking, Customer service, Indian cuisine, life, life lessons, managing, Marketing and Advertising, Odor, teamwork
March 23, 2011 · 11:17 am
A friend of mine sent some of us in our golf group a photo of some clubs he is thinking of buying. The clubs were displayed with a sale price and his caption was “better golf through MasterCard?” It’s a common thought among golfers – I’ll just buy a better game. As one who is constantly in search of that elusive improvement, I’ve stood in many a golf superstore and felt exactly the same way.
As it turns out, the advice I gave him isn’t bad advice for business. You see, I’ve worked with companies who thought they could buy their way to a better game too. Let me share with you what I told my friend and I think you’ll see how it applies to the companies as well. Continue reading →
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Filed under digital media
Tagged as advice, business, business thinking, facebook, golf, golf clubs, MasterCard, social media, Sport, technology, twitter, Wikipedia
March 22, 2011 · 10:35 am
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If you’ve been following along in this space you know that one of my favorite artists is The Boss. I’ve seen him many time over the last (gulp) forty years (honest – the first time was 1972) in venues ranging from a few thousand seats to very large stadia. I’ve seen him with the E-Street Band, as a solo artist with another band, and even all by himself doing a one-man show. The music is always great but there was something else that hit me about all of those shows that reminded me of a business point this morning. Continue reading →
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Filed under Helpful Hints, Thinking Aloud
Tagged as advice, bruce, Bruce Springsteen, E-Street Band, management, managing, Music, powerpoint, presentations, technology
Consult Keith 