Category Archives: Helpful Hints

Asking The Right Way

The Business Process Management Life-Cycle

I’ve been at this blogging thing going on three years now.  I know – you’d think I’d run out of things to say but there are an awful lot of random thoughts bouncing around my head.  Besides, lots of folks are really helpful about suggesting topics when I feel as if I’m running out of ideas (and you should feel free to do so).

Hopefully because I’m interesting but maybe because I’ve been at it a while, some of the folks suggesting topics are paid to do so.  That’s right – PR folks who want me to write about a book their client has written or some great new product they’ve released.  I got three of these yesterday (a typical day) and what was great is that one of them actually asked the right way. Continue reading

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Filed under digital media, Helpful Hints

Asking Dumb Questions Is Good For You

Question mark

I start many business conversations with an apology.  Usually it’s because I’m about to ask a question that, to an expert, might demonstrate a lack of understanding about a topic.  That’s an accurate interpretation.  The thing is, that’s sort of my job.  I ask dumb questions and I’m not afraid to let someone know I don’t know it all.  Now let me tell you why you need to do this too. Continue reading

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Filed under Consulting, Helpful Hints, Thinking Aloud

Investing In People, Not Companies

Image representing Cisco Systems as depicted i...

I see that my old friends at the NHL have added more pieces to their dealings with Cisco.  The relationship covers a lot of areas, as you’ll see in a minute, and I know each party has the potential to get a lot out of it.  Bravo!  The two companies have had business dealings  for several years and this latest renewal is testament that the partnership is working well.  Of course, it didn’t start out being this multi-dimensional.  Maybe you’d like a little insight as to how it got going?  It might be instructive in your business dealings. Continue reading

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Filed under Consulting, Helpful Hints