Isn’t it ironic that many people with smart-phones use them to email rather than call? That’s such a waste and potentially even dangerous. What I mean by that is this: email is one of the most potentially detrimental things you can bring to a relationship with peers, customers, and others. Continue reading
Category Archives: Reality checks
Junkies and Enablers
As you might have heard, The Masters gets underway today. Tiger Woods tees it up this afternoon, making his reappearance in professional golf since his little Thanksgiving turkey trot and subsequent unmasking. But this piece isn’t just about Tiger. It’s about you and your business. You see, Tiger had a bunch of people helping him to do all those horrible things to feed his addictions. Every junkie has them – people who buy alcoholics drinks, let junkies in their medicine cabinets, lend money to gamblers. They’re the enablers and in many ways they’re just as screwed up. Thing is, you just might be one. Continue reading
Filed under Consulting, Reality checks
Spirit Does It Again!
I wrote about Spirit Air‘s “our way or the highway” hijinks last year around this time. While in this post I spoke about the airline’s death by a thousand cuts mentality (maybe “death” and “airline” aren’t good in the same sentence), Spirit has taken things to a new low and I’m betting that this is the final straw in many consumers’ minds. Continue reading
Filed under Helpful Hints, Reality checks, Thinking Aloud
Consult Keith 