One of the changes in the air these days seems to be that people are taking responsibility for their screw-ups and apologizing. I’m not talking about apologies of the lame “mistakes w
ere made” sort. Nope. These are people who probably don’t have to apologize publicly given their stature but who are doing so very openly and very clearly: Continue reading
Monthly Archives: February 2009
Yakkity Yak
When our eldest daughter was a toddler, she had an amusing habit. She would sit in her car seat chattering away, regaling us with stories and songs until she fell asleep. The amusing part was she would often fall asleep in the middle of a sentence or verse (some of my friends have the same habit now and I’m always afraid that they’ll spill whatever they’re holding…). It was a monologue, something she was doing for her own benefit. We’d hear her but not – she was just making noise until she fell asleep. Continue reading
Filed under Consulting, Helpful Hints
The Welcome Chat
When new employees would start working in my department, I would sit them down the first day and deliver a monologue. I’m not very fond of one-sided conversations (nice oxymoron) but setting expectations is one of the most important things a manager can do. So pull up a chair and welcome to your new gig. Continue reading
Filed under Helpful Hints, Thinking Aloud
Consult Keith 