Tag Archives: wireless

It’s The Pipe, Stupid

Any of us who consume content via the Internet are aware of how profoundly that consumption has changed over the last few years.  The advent of smart mobile devices and tablets has freed that consumption from the tether of the desktop computer and has started to fulfill the promise of “always on, anytime, any place, any screen.”   From a marketing perspective that has been incredibly frustrating as brands try to keep up with the ever-changing consumption patterns of their intended customer bases.  From a user perspective, it’s gloriously liberating.

From eMarketer.com

Some statistics from the good folks at eMarketer with respect to that change are over there on the chart.  You can see online – desktop – time spent dropping even as consumption of video and social increases.  Look, however, at the rapid growth on mobile devices.  There is a similar pattern to the type of content consumed but the time spent has gone from negligible to half of that on desktops and laptops.   But I don’t think that’s the real story.

Just as important – maybe more so – as the growth of these mobile devices is how all that content gets on those devices.  In other words, the pipe.  For tablets, a lot of the usage is in the home where it’s reasonable to assume the pipe is the home wi-fi network that’s drawing from the basic internet connection – the cable or DSL provider.  For phones and some tablets, it’s the mobile network.

The issue in my mind is that usage of these devices is artificially depressed by the usage constraints placed there by those carriers.  It’s hard to get an unlimited data plan with many carriers and those of us who have those data plans grandfathered in still get hit with bandwidth caps – usage points at which the data gets slowed down.  The carriers often say it’s about managing network capacity.  Which means, of course, it’s about money.

Building a wireless data network is a huge, expensive undertaking.  The carriers have every right to earn back that investment and have an obligation to do so to their shareholders.  The wireless business defends itself from undercutting by municipalities that attempt to install free public wi-fi.  Google, however, has proven it’s possible to roll out an uncapped very high-speed network at reasonable prices.  Admittedly so far this is not a wireless network.  Does anyone think it won’t be at some point?

If not Google, something else will break the dam of bandwidth restrictions.  That’s when the world really changes.  Just as improved cable networks have made HDTV ubiquitous (something like 75% of all homes have HD now), and just as that same bandwidth into the home has made cord-cutting a growing trend, a freed-up, uncapped pipe for mobile will drastically change the landscape.   You agree?

Enhanced by Zemanta

Leave a comment

Filed under Thinking Aloud, What's Going On

Phone Insurance

Several mobile phones
Image via Wikipedia

My eldest daughter is telephonically challenged.  It’s not that she has trouble using a cell phone – she’s got that part mastered.  No, she has issues keeping her cellular lifeline in one piece, out of “liquid”, and in her possession.  I guess this offsets her many wonderful qualities!

When it came time to buy her the latest replacement phone, she opted for a Blackberry.  Bigger, harder to lose, more functional, but way more expensive.  So we opted to pay AT&T the $5 a month to insure the thing in case anything ever happened.  Well, it did and what a revelation. Continue reading

1 Comment

Filed under Helpful Hints, Huh?

Where to?

Verizon Wireless announced their earnings this morning and I found something of interest in the announcement.

Data revenues grew 45.3 percent over the prior year, contributing nearly $2.6 billion. The company had 49.6 million retail data customers in June (approximately three-quarters of its retail customer base), a 25.6 percent increase over the prior year.

The above without the benefit of the iPhone on their network.  As you may know, all the evidence is that iPhone users, while a small installed base, account for a disproportionately high percentage of data usage and it’s reasonable to assume that as other advanced devices like the iPhone come to market in the next year or so, demand for data will soar, as will networks’ revenues from them.

So the question really becomes what are you, as someone who is paying an awful lot of attention to yourself on the web, doing about it?  I know – you’ve barely figured out social media for the web – how can you worry about mobile and the integration of content, ads, and community?  How can you not?

I got up to play golf yesterday and it was pouring.  Lightning everywhere, ponding in the back yard.  I did what I always do – go look at the radar, figure out how long it will take to pass, and proceed accordingly, especially since my course has no tee times and if you show up late, you wait.  I figured it would all be gone in an hour so I dressed and drove up there.  Got right out, played in 3 hours, no rain (OK, one tiny shower on 12 but it was gone in 5 minutes).

My point is that as marketers and content providers we need to look at the radar.  A lot.  Verizon’s announcement tells us something and if we don’t act accordingly, we going to have to get in line on the tee.

Leave a comment

Filed under Helpful Hints, Thinking Aloud