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Today’s thought comes from a friend. She recently had a close encounter of the corporate kind with her local cable company although which company is actually immaterial for our purposes (TWC). In fact, this could be the phone company or an e-commerce site or a doctor’s office. The reason I say this, as you’ll see, is that any number of businesses are guilty of committing the same sins as this one. But I’ll let her tell you about it. Continue reading
Filed under Helpful Hints, Reality checks
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Over the weekend, S&P downgraded the credit rating of the United States, something that was unthinkable not such a short time ago. This morning, markets worldwide are tumbling. As you know, we don’t talk about politics here unless those political activities bring us enlightenment from a business perspective and I can’t think of a more perfect example than this.
To reduce this to its simplest form, the credit downgrade was caused (and I’m NOT placing blame on either side here) by our “leaders'” inability to govern. The effects of this are mostly unfelt yet, but the ones we’re already feeling are pretty bad. But let’s keep it to business, shall we? Continue reading
Filed under Helpful Hints, Reality checks
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I’m glad the NFL lockout is over and not just as a fan. I have a number of friends who work for the league and having lived through a missed season during my time with the NHL I know that those folks were not having a leisurely Summer while things worked themselves out. There have been more than enough diatribes about billionaires fighting millionaires so that’s not today’s discussion. Instead, I want to talk about some news I read over the weekend that provides a great business lesson to us all.
The Colts redid Peyton Manning‘s contract. That’s not huge news but the fact that he insisted on taking less money than the team offered him is. It’s his thinking that’s the great point for the rest of us. Continue reading
Filed under Helpful Hints, sports business
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