Isn’t it ironic that many people with smart-phones use them to email rather than call? That’s such a waste and potentially even dangerous. What I mean by that is this: email is one of the most potentially detrimental things you can bring to a relationship with peers, customers, and others. Continue reading
Category Archives: Thinking Aloud
Spirit Does It Again!
I wrote about Spirit Air‘s “our way or the highway” hijinks last year around this time. While in this post I spoke about the airline’s death by a thousand cuts mentality (maybe “death” and “airline” aren’t good in the same sentence), Spirit has taken things to a new low and I’m betting that this is the final straw in many consumers’ minds. Continue reading
Filed under Helpful Hints, Reality checks, Thinking Aloud
Beer
One of the things that we pass over during Passover is beer. The whole yeast thing makes it a no-no and frankly, I miss it. Sure, it’s only been a few days now and I probably would not have quaffed any during this time anyway, but the thought that I couldn’t makes me want it even more so I have beer on the brain. That seemed an appropriate theme for our Foodie Fun Friday post.
No, not beer on the brain but the stuff most of us drink and call beer. If you go into most bars outside of most big cities you’re lucky to find much beyond the Bud/Miller/Coors family. As my friend Mongrel likes to remind me, that stuff isn’t beer, which is supposed to have substance, flavor, and other things not generally found in mass-produced offerings. Yet, most of us settle for what we realize, once we’ve had the real thing, is a pale (no pun intended) imitation of true brew. Which, of course, is the business lesson.
We can’t settle for what passes for something in name only. A customer service call which is a telephone chat with a customer but in which no assistance is given nor problems solved. An analysis which is a regurgitation of facts and data but which doesn’t edit them into a coherent whole. A manager who doesn’t manage people or situations. You get the point.
Enjoy a cold one this weekend – I’ll catch up to you next week.
Filed under food, Thinking Aloud

![Reblog this post [with Zemanta]](https://i0.wp.com/img.zemanta.com/reblog_e.png)

