Tag Archives: teamwork

The Same But Different

At the risk of alienating a few of you who are sick of golf-related posts, I want to tell you about a tournament in which I participated over the last three days. It inspired some business thinking as I reflected on it so I feel it appropriate to share with you. I guess I’ll see the rest of you tomorrow!

Golf Anyone?

(Photo credit: Amber B McN)

The tournament was one in which I was paired with another club member for three days. Each day we played golf but the format varied by round.  The first round was what’s known as a scramble – each player on the team hits, we pick the better shot, and both hit the next shot from there.  Rinse, repeat for 18 holes.  It’s a format that encourages thoughtful, aggressive play.  One partner hits a safe shot, the other can try something more difficult since there is no penalty for failure.

The next day was best ball.  Each partner plays their own ball, handicap strokes are deducted, and the better net score is written down for each hole.  This is basic golf.  While there is some strategy, it’s not much different from the regular game one plays all the time.

Finally, there was alternate shot.  In this format, both players tee off, the best drive is selected, and then the player that didn’t hit the chosen drive hits the next shot.  Players alternate shots from there until the ball is holed.  It is a tremendously difficult format in many ways, the biggest of which is that a bad shot forces your partner to fix your mistake.  There is a fair amount of strategic thinking if you hit two good drives.  Who should hit onto the green?   Who do we want putting?  Weak players are exposed and better players often feel helpless since they can’t display their skill while trying to recover from a partner’s miss.

The similarities with business are what struck me this morning.  The rules and conditions are ever-changing even while the basic game remains the same.  One must adapt or die.  You have to build your team so that you can play under any condition.   Teams that had done well in the first two formats posted horrific scores yesterday because one player was very good while the other was pretty bad.  Attention to the strategy appropriate for the situation is always critical in golf and more so given the changes to the rules each day.   Finally, one bad hole doesn’t kill your team nor does one bad day or quarter in business.  Maintaining a good positive attitude with the big picture in mind can deliver a trophy; staying mad about the bad hole (or quarter!) can keep the negative results coming.

We won our group (by a stroke!), mostly on the basis of delivering solid results each day.  That’s not a bad thing for any business to do.  Wouldn’t you agree?

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Management And Mussels

Foodie Friday!  We were out to dinner last weekend and two of us split a plate of mussels as an appetizer.

Mussels at Trouville fish market

(Photo credit: Wikipedia)

They were delicious but they also got me thinking.  As you’re probably aware, mussels are part of the clam family.  There are lots of different varieties and you can prepare them in any of several ways.  You can grill them, fry them, smoke them or boil them.  Most of the time, they’re steamed in wine and/or water with different herbs and garlic.

Unlike other types of shellfish, I’m not aware of many places serving mussels on the half shell uncooked.  I’m not sure why that is although I’d speculate that it’s because their shell seems more fragile to me – sort of like steamer clams which aren’t really suitable to be served on the half shell.  It would be hard to get them open without breaking the shells and disturbing the meat inside.  You can tell if they’re alive before you cook them (and the MUST be) because they’ll shut down a bit when you disturb them.

Isn’t it interesting how working productively to supervise other folks can be just like cooking mussels?  The method of doing so usually involves the application of slow, gentle heat to coax the best out of them.  You can’t just apply that heat, to people, however intensely, and expect them to turn out great results.  Screaming at staff doesn’t work, nor do threats.  Explanations of goals and desired outcomes as a conversation (not a lecture) work wonders.  You’re in charge – you need to add the things that will enhance what your folks are bringing to the table – herbs and spices to the mussels; clear direction, and timing for your staff.

The expressions “clam up” applies both to shellfish and people.  Make them feel unsafe and they shut down, drawing shells tight around them.  It’s critical to notice if people DON’T react to events going on around them.  Those may be the ones that have lost their spark completely and, like dead shellfish, need to be dealt with before they spoil the dish (they can make you sick too!).

Managing as if you’re cooking mussels isn’t a bad thought in my book.  Yours?

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Blue Jay Way

It’s TunesDay and we’re going to the birds today.

English: Blue Jay (Cyanocitta cristata) – Onta...

(Photo credit: Wikipedia)

Our musical inspiration is the title of today’s screed:  George Harrison’s song Blue Jay Way.  It’s been on my mind since I saw a jaybird screaming at some other birds in the yard.  I admit it’s a bit of a non-sequitur this week.  The song is about a friend of George’s getting lost in the fog on his way to a house on Blue Jay Way in Los Angeles:

There’s a fog upon L.A.
And my friends have lost their way
We’ll be over soon they said
Now they’ve lost themselves instead.
Please don’t be long please don’t you be very long
Please don’t be long or I may be asleep

The connection, however, between the bird, the song, and what’s on my mind will be clear in a moment.  Blue Jays are, in my mind, a typical office species.  That’s right:  there are a lot of human jays hanging around.  You see, this specie of bird has a number of characteristics which line up nicely with many of the folks you just might have seen flying around your office.

For example – jays are known as being very territorial birds.  They will attack or kill smaller birds and they will chase others from a feeder for an easier meal.  I’m sure you see that sort of behavior all the time – I know I did – from certain misguided souls in your work space.  When they perceive someone to be weak, they attack.  When they can claim credit for someone else’s achievement – eating from the other’s feeder if you will – they do so without hesitation.

The other thing about Blue Jays is their vocal pattern.  I think of them as kibitzers – they sit near others and squawk unceasingly.  In fact, real Blue Jays copy the cries of local hawks so well that it is sometimes difficult to tell the Jays from the much bigger predators.  That, to me, sounds much like the office sycophant mirroring the vocalizations of the more powerful boss.

The tie to the song?  These office Jays have lost themselves.  They’re wandering in the fog – not doing very much except protecting their turf and screaming from the sidelines.  Do you know any?  Take a look – I’ll bet you find them!

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