Tag Archives: managing

Super Duper

Blueberry

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I have a food question for you to end the week.  What do blueberries, salmon, and walnuts have in common?  No, they’re not the ingredients to some fabulous new dish I’ve concocted.  They’re among the top foods which some nutritionists call “superfoods.”  The reason they’re labelled this way is that they are among the foods that contain high amounts of some substances – phytonutrients for those of you needing a big word for a crossword puzzle –  that might just confer a bunch of health benefits.  Blueberries, for example, have a ton of antioxidants, phytoflavinoids, potassium and vitamin C, which people who know about this stuff say lower your risk of heart disease and cancer and are also anti-inflammatory.  Impressive little guys!

So what does this have to do with business? Continue reading

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Filed under food, Helpful Hints

Great Expectations

Customer Service center at 23d Street downtown...

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Today’s thought comes from a friend. She recently had a close encounter of the corporate kind with her local cable company although which company is actually immaterial for our purposes (TWC). In fact, this could be the phone company or an e-commerce site or a doctor’s office.  The reason I say this, as you’ll see, is that any number of businesses are guilty of committing the same sins as this one.  But I’ll let her tell you about it. Continue reading

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Filed under Helpful Hints, Reality checks

What Ails Us

Black Monday -- FTSE 100 Index from 19 July 19...

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Over the weekend, S&P downgraded the credit rating of the United States, something that was unthinkable not such a short time ago.  This morning, markets worldwide are tumbling.  As you know, we don’t talk about politics here unless those political activities bring us enlightenment from a business perspective and I can’t think of a more perfect example than this.

To reduce this to its simplest form, the credit downgrade was caused (and I’m NOT placing blame on either side here) by our “leaders'” inability to govern.  The effects of this are mostly unfelt yet, but the ones we’re already feeling are pretty bad.   But let’s keep it to business, shall we? Continue reading

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Filed under Helpful Hints, Reality checks