Tag Archives: life

September 11

This is the post I wrote on the tenth anniversary of the attacks of September 11.   While I try not to repeat posts too often, my thoughts of the day haven’t changed very much in the subsequent two years (maybe they’ve intensified on the latter portion of the post).  You might also know I don’t bring political discussions onto the screed either.  I broke that rule too.  Anyway, I’m posting it again with a couple of minor edits.

Today, this isn’t about business. If you want to skip it and come back in a couple of days, I understand.421621_639685039032_1897023870_n

I’m publishing this on 9/11, 10 years after a horrible day changed the world forever. I’ve spent a good part of the day thinking about the subsequent decade and how it was so very different from the 4 others in which I’ve lived that preceded it and I want to use today to share some of those thoughts. I also know we don’t do politics here – I think today we will, although hopefully in a non-partisan way.  So here are a few things I remember most about 9/11/01.

First, how beautiful the weather was that day. My commute brought me into Grand Central Station and as I walked into the sunlight and smelled the air with the smallest traces of Fall in it, I thought about how the weeks after Labor day are the best time to come to NYC. I now think about 9/11 every time it’s a really nice day.

I also thought how nice a day it was going to be for flying. A few work colleagues and I were going to San Francisco that afternoon out of Newark. We were originally going out on a morning flight but realized our meetings were later the next day so we changed flights a week earlier. Spooky.

Finally, the main thing I recall about 9/11 was 9/12.  And 9/13.  And many days thereafter.  It was about how for one of the few times in my life, the entire country came together as one.  No Democrats, no RepublicansAmericans.  I felt it in the emails and calls I received from concerned folks from all around the country and from other countries.  As a New Yorker, you saw it in all the folks who came to help from all over.

That all changed later and was, in retrospect, probably only a Band-Aid on some wounds that began to fester some time in the 90’s.  But MAN, it felt good.

That’s what struck me today – how those wounds have turned gangrenous and how utterly incapable we as a people seem to sit together and discuss how to clean up the economic and social messes around us, much as we cleaned up that other mess 10 years ago.  The memorials today showed me that we still have the ability to unite in a common good under a flag, but only if we stop yelling, start listening, and try to feel what we all felt after the unspeakable horror of that day:  that we have to find a way to clean this up and fix this.  Not as Democrats or Republicans – as Americans.

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You Don’t Have To Cry

Today is TunesDay and so it’s into the world of music for a little business insight. I was driving the other day and one of “those” songs came on. You know them – tunes you adore and can’t get out of your head but you never hear much any more. It was Crosby, Stills, & Nash‘s “You Don’t Have To Cry,” which they will tell you is the first song they ever sang together. Its harmonies are the personification of ethereal and it’s a lesson in blending individuals into a unit. But that’s not our topic today!

First, have a listen:

Here are the words that spoke to me:

Are you thinkin’ of telephones
And managers and where you got to be at noon?

You are living a reality
I left years ago, it quite nearly killed me
In the long run it will make you cry
Make you crazy and old before your time
And the difference between me and you
I won’t argue right or wrong but I have time to cry my baby

Having lived the life of telephones and noon meetings, I can tell you that it is a reality that can kill you.  The business point today is that we all need to find that “time to cry” or laugh or sing or do whatever returns our breathing to normal and our frenetic brains to a state of calm.  It’s harder now.  Mobile devices are always at our sides (or on our heads and wrists!) and the pressure to participate in the social stream that engulfs your friends and family is big.   Something is “always on” and pleading for our attention.

It’s not easy to disconnect – maybe impossible other than in limited doses.  But unless “crazy and old” is your objective, you need to find that figurative time to cry, even in brief segments.  That’s how our business lives remain what we do to live and not who we are.  You with me?

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Shana Tova Time Again!

A shofar made from a ram's horn is traditional...

A shofar made from a ram’s horn is traditionally blown in observance of Rosh Hashanah, the beginning of the Jewish civic year. (Photo credit: Wikipedia)

Happy New Year!  I’m thinking about making this post an annual thing.  I know I don’t often repeat content but as I was thinking about what to write as Jews around the world celebrate Rosh Hashanah, I went back and checked out another post I wrote on the topic.  It seems to cover it pretty well, so I’m posting it again (in case it seems at all familiar as you read!).

Last night marked the start of the Jewish New Year.  I didn’t go down to Times Square to see if they were dropping a giant knish at the stroke of sundown – probably not.  L’Shana Tova – a happy and healthy New Year to all of you.

One of the things Jews do over the next 10 days (or at least are supposed to do) is to reflect on the year gone by and think about where it took you on life’s journey.  It’s not really as much about looking back in my mind as it is about looking forward.  Oh sure, one is supposed to think about where one strayed from life’s path in terms of dealing with other humans and human codes of conduct.  We get a day of fasting next week to get that sorted out.  But it’s also a time to think about a fresh start.  Which, of course, promoted a business thought.

When do businesses stop and enter a period of reflection?  It’s obvious when they’re changing – witness Facebook last week – but I, for one, certainly wonder sometimes if those changes happen due to the momentum of previous (maybe not so good) decisions or if they’re the result of a pause, some reflection, and a willful thought by the entire organization as to the direction.  Often, I fear, it’s the former.

Jews are to use the next ten days for reflection and repentance.  I like to think of them as ten days of self-improvement.  I’d also suggest that it would do many businesses a lot of good to build the same sort of period into their corporate calendars.  Some do – they call it the budget process – but I think that’s too selective in terms of participants and goals to do much good.  Some smart CEO needs to declare it New Year’s Day for the company once a year and get everyone to do the same sort of professional reflection that many of us do on the personal side.  Identify your sins (figuratively speaking) and atone.  Faulty customer service, weak brand identity, bad employee relations, products that aren’t optimal, fostering an atmosphere of fear – these are all good places to start.

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