Category Archives: Uncategorized

Miss Manners

Judith Martin (aka Miss Manners) upon receipt ...

Lots of things have changed over the years since I began my business career. One of the things that has NOT changed for the better is the relaxation of the common courtesies we all call manners. No, I’m not thinking it’s a good idea to return to the age when everyone was Miss Smith and Mr.Jones but I do miss some of the basic principles of manners I was taught, many of which have gone by the wayside, it seems. Continue reading

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Do It Again

This is actually Tom's Restaurant, NYC. Famous...

It’s Friday, and you know that it means today’s post is food related.   OK, so it’s actually going to be a business lesson we can learn from the food business but what the heck. Well, maybe we should begin with something from Steely Dan?  These lyrics summarize my thinking and the challenge inherent to any food operation: Continue reading

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Emperors And Their Outfits

Cover of "The Emperor's New Clothes"

Everyone has run into an emperor at some point. You know – the person who lords over his or her minions and possesses infallibility in all things both work and life related. So here is the question with which we start the week.   Are you the tailor or are you the kid? Continue reading

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