If you use Gmail as your primary email provider, you had a problem yesterday. Gmail went down for a lot of the day. From the thunder reverberating around the web, Twitter, and elsewhere, one would have thought the digital world had ended. Strangely, I use a Gmail account for my personal mail and never noticed a thing since I was accessing that mail via Blackberry yesterday. Aside from yet another example of how these machines are evil, sentient beings, the outage raises a bigger point in my mind. Continue reading
Category Archives: digital media
Another Twitter Security Issue
Twitter is having issues again. Unfortunately, the problem this time isn’t as obvious as the massive fails that have kept them off-line recently. This time, it’s something way more problematic for you and me and provides another great example of how companies that don’t get social media can hurt themselves. Even companies right at the social media epicenter! Continue reading
Filed under Consulting, digital media, Reality checks
Can We Talk?
There is a study out which tries to answer the questions about the value of social media for marketers. Honestly, I’m surprised that the conversation for marketers is “should we” rather than “how can we”. How can engaging with your customers be bad? Continue reading
Filed under Consulting, digital media



