I’ll admit that I’m not the brightest guy in the world but it’s apparent even to me that suing your customers is a bad idea no matter what business you’re in. When you’re in a business that is struggling due to a sea-change in the economic model under which you’ve operated, alienating the customer is tantamount to suicide. And yet… Continue reading
Tag Archives: web 2.0
I’m Back!
- Image by Curtis and Eric via Flickr
Going away for a few days has a number of benefits. You clear your head, you reconnect with friends, and you find out that sleep is NOT overrated! What’s different about going away now is that many of us are so caught up in our digital lives that we hardly ever take a step back and look at them since they move so fast.
I had that chance. the condo in which we were staying had no WiFi access so my communication was limited to email via Blackberry. Most web sites are not yet optimized for mobile access (get that on your “to-do” lists, folks) and the 3G network access was off and on. Using a dial-in connection just isn’t feasible since most sites routinely ignore their page weight – with so much broadband access out there, why not?
So I didn’t use my RSS reader and mostly stayed off Twitter and LinkedIn. Nope, I want to tune out a bit and here is what I think I figured out. Continue reading
Filed under Uncategorized
Careful What You Wish For
I’m one of those people who is on the “we have to bail out the auto guys – they’ve screwed the pooch badly but are too big to fail” bandwagon. I’ll save the histrionics about the hundreds of times over the last 30 years, when last you and I bailed out one of the Big 3, these guys made bad decisions for another post. For now I want to focus on a plan these guys have to use the web and social media to plead their case. Continue reading
Filed under Consulting, digital media, Reality checks
Consult Keith 