Tag Archives: Safari

Playing Nice

I had a completely different post written this morning but it’s off in the digital ether.

Cougar / Puma / Mountain Lion / Panther (Puma ...

(Photo credit: Wikipedia)

It’s gone as a result of a misbehaving computer.  Yes, I save as I go but in a burst of prolific writing I got a lot text on the page in between autosaves and when what I’m about to describe happened, the brilliance I spewed was lost.  The topic was the balance between large audiences as measured by TV ratings vs. buzz as measured by Facebook.   As it turns out, they’re not one and the same.  According to a list published by Facebook the other day, most of the widely discussed shows on their platform don’t have large ratings.  Maybe I’ll come back to that another time.

Instead, I want to spent today dispelling what I’m suddenly finding to be a myth – that Apple stuff “just works.”  Ever since I installed Mountain Lion, my MacBook Air has something called kernel panics every day.  Chrome and the OS aren’t playing nicely, and I’m not the only one having this issue.  In fact, enough people are having it that when you search for “chrome and mountain lion crashing” you get nearly a million search results.  Yes, I’ve tried nearly all of the suggested fixes (as have many others on the product support forums I read) but none of them seem to solve the issue.  Honestly, I (and many others) am not even sure where the issue is.  Apple says it’s Chrome and we should switch to Safari, but other browsers seem to cause crashes including Safari.  Google says it might be Flash or an extension or Apple.  The only thing different is the new OS (which has all the updates installed as well).  Putting aside the walled garden ecosystem discussion for a minute, what I think of a lot is kindergarten.

We all learn very early on in our lives to socialize.  For me it was really around the time I began school (no pre-school 50 years ago!) and the message to “play nice with the other kids” was reinforced by my parents and teachers all the time.  Why the hell can’t that lesson get through the skulls of hardware and software folks?  It’s a good one for the rest of us as well – very few businesses exist on their own.  We process payments, we deal with suppliers, we (hopefully) have customers.  Play nice with the other kids if you want to succeed!

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Getting Authenticated

I spent a good part of the weekend watching the Olympics (can I use that word without IOC permission?). Authentication FailNBC is wall to wall with them across all of their networks and it’s great. It’s truly the smorgasbord of sports – a grand buffet with a little something for everyone. Just in case you’re still hungry, NBC is also streaming everything to anyone who can prove they have a cable TV subscription. Seems fair – why have to pay for the same content a second time?

As an aside, that availability of this streaming has me confused about why people are complaining via social media about NBC’s TV coverage – what they choose to air  on which networks, etc.  You can be your own producer, and if you’re tech savvy enough to complain in the Twittersphere about it you’re probably savvy enough to figure out how to hook a computer up to a TV screen to watch the streaming as if it was TV.

I tried to get myself authenticated to do exactly that and found out that the weak link in the chain is actually the cable operator.  Well, specifically MY cable operator.  Every time I went through the process, which involves going to the NBCOlympics.com site and entering your cable user ID and password via your own provider’s site, I got a weird server message.  Not an error message as if I had the wrong information – a message you see in the graphic that’s indecipherable.  I finally emailed Cablevision support.  To their credit, they emailed me back within the hour that I was now authorized.  I wasn’t – same message when I went to sign in.  I used an online chat link they sent me to try to resolve it.  The very nice person (named Keith, coincidentally) let me know after a few minutes that he was a TV support guy and I needed to chat with the Internet guy.  Start a new chat.  Kevin (the new rep) asked if I had Cablevision’s internet service, which I don’t.  I reminded him that as long as I had TV I was supposed to be able to watch the streams.  He checked (5 minutes) and discovered I was right.  The issue turned out to be Chrome on a Mac – I was authorized instantly on a PC using Firefox.  Once I installed Flash into Safari, it worked on my Mac as well.  Strangely, it now works on Chrome too.

I suspect we’ll see a lot more of this as the pipe we use to access content becomes less important than the content itself.  I’m hoping the bumps will vanish and that rather than a great product such as this surfacing once every four years, we can use it every day.  What about you?  Have you tried the streaming?  What do you think?  Any issues getting it to work?

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Filed under sports business, Thinking Aloud

Me No Want Cookie

Let’s begin this week with something that caught my eye at the tail end of last week.  It was an announcement in Media Post with the headline [x+1] Finds Way Around Third-Party Cookie Rejection.  For those of you unfamiliar with the nuances of cookies, a third-party cookie is a little tracking file placed by a site other than the one you’re visiting.  In other words, if you come to Keith Ritter Media to figure out how to hire me and my site places a cookie from a site where I’m hosting an image, thereby enabling that site to track your web browser, I’ve placed a third-party cookie.

The announcement is important for two reasons – first, many ad networks use third-party cookies to track users across sites (my site’s cookie is useless to any other site) for targeting purposes; second, because some browsers default to disallowing third-party cookies and lots of other users have set their browsers to do the same.  Kind of makes one wonder about the announcement – here’s why. Continue reading

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