Tag Archives: life

Finely Chopped Onions And Business

Foodie Friday, and this week it’s about chopping onions.  No, it’s not a screed on how cutting up onions relates to being in business without crying although that’s not a bad idea for some Friday down the road.  This week, it’s about a legendary chef – Marco Pierre White – and his technique for chopping onions more finely than you’ve ever chopped them before.  There are practical reasons for doing so as he explains. The video I’ve embedded demonstrates his technique, but it’s actually something he says in the video that’s our subject today.

First, the chopping lesson:

Did you hear what Chef White had to say as part of his demonstration?

‘Perfection is lots of little things done well.’

He picked that up from Ma Gastronomie by Fernand Point. He is the father of modern French cuisine. It’s a great business reminder too.  We talk a lot in this space about many “big” things but the reality is that we can’t ignore the most basic skills if we’re to continue to improve as businesspeople.  We might be focused on the big idea, but if our basic writing skills are inferior, the brilliance of our idea won’t be expressed.

Chopping onions is probably the most basic of cooking skills.  I’ve seen friends spend a full two minutes chopping an onion when had they learned the proper technique and practiced they would be able to do so in under 30 seconds.  It’s a little thing, but improving all of the little things is sometimes the only way to improve the whole.  As an aside, it’s a heck of a lot more fun when the tedious things go quickly and efficiently both in the kitchen and in the office.

Striving for continuous improvement is a noble goal.  Our focus should be on big steps forward.  The way to get our businesses to take those steps just might be through improving all the little things, especially when we’ve done a good job on the big ones already.  After all, a team that keeps hitting singles and not making many outs eventually scores a lot of ones, even without any home runs.

You agree?

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Filed under food, Helpful Hints

Sick Days

I feel like crap. I’m told that I sound that way too. Congestion in my chest has migrated up into my head and the pressure in my sinuses is killing me. It’s actually hard to keep my eyes focused as I’m trying to get this written.

I know you’ve been here too. Unless you live in a sterile environment like Howard Hughes, we all get a bit under the weather from time to time, especially when the seasons change. I’m going to keep this brief today.

While once in a while you and I can have a sick day, we can’t ever allow our businesses to do so. Sure, the people who are the faces of our enterprises get sick or fight with their significant other or have other problems. That’s when we encourage them to stay home, or at least take them away from dealing with customers until their physical or mental health returns.

Our customers and partners want to be able to count on us.  While they may be sympathetic to our personnel issues or to other things that can make a business “sick”, they aren’t going to be working with us for long if there is a chance that our illness will spread to them.  Obviously I’m not being literal.  But our problems can’t become their problems.

Thoughts?

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Filed under Thinking Aloud

The Motivation Test

I spent some time over the weekend thinking about motives.  I’ll admit that I fall into the camp of people who tend to ascribe malevolent intent to many of the seemingly innocent things that happen to each of us each day.  I also admit that it’s misguided to do so.  As I wrote a few months back, people tend to be more stupid than they are evil.  Add oblivious to that list.  That, however, isn’t really today’s thought.

English: Human figure with thought bubbles

(Photo credit: Wikipedia)

My thinking led me to this.  What is important is that people do question why we do what we do as businesses and businesspeople.  They look at two things – actions and motives.  When our actions are tone-deaf or out of sync with someone’s desires, they let us know.  Maybe it’s by lack of purchase; maybe it’s via social media.  In those cases we can usually apologize, explain that we recognize the error of our previous course of action, acknowledge bad decision-making, and promise to do better.

Where we run into issues is when the consumer, partner, or employee looks at our motives.  Yes, they will do that in the course of receiving the aforementioned apology.  That’s where we can’t screw up.  I’ve found that people are very willing to forgive if your intentions were good even if your actions were wrong.  We get into much deeper and hotter water when our motives were as wrong as our actions.

It’s not about rationalization.  In many cases where we screw up, our actions can be rationalized but not justified. In fact, almost any action can be rationalized, but justification requires something more.  I think that something more is the underlying intentions – our motives.

I get that “the road to hell is paved with good intentions” and it’s important to act on those intentions.  When we screw up in so doing, the inevitable examination of those intentions needs to check out.   If we don’t pass that exam, we can’t possibly succeed at business.  You agree?

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Filed under Thinking Aloud