Tag Archives: life lessons

The “Stuff Got Real” Moment

I’ve never jumped out of an airplane and I probably never will. I’ve had a number of friends who have done so, however. Most of them were excited about making the jump but even they had what I call the “Stuff Got Real” moment. OK, I usually use another word in place of “stuff”.

The moment comes when they reach the open door, feel the wind rushing by, and look down. That’s when whatever fear they have hits them. My guess is that there’s something in our DNA that says leaving a perfectly good aircraft when it’s several thousand feet above terra firma isn’t so smart but our DNA doesn’t know about parachutes.

That same SGR moment is something I deal with on a regular basis. The folks I work with to help them change their lives through business ownership inevitably hit the SGR moment as they realize that they can change their lives and live their dream. They have the money, we’ve found a business that they like, the numbers work, etc. That’s when they hit the open door.

No, they don’t see the ground. In some cases they know they have to leave a job even if it’s one they hate. In others, it means they have to invest (read that as risk) a chunk of their life’s savings in their new venture even if it’s a venture that dozens or hundreds of others have proven to be successful. It’s scary and because of that, quite of few of the people who travel this road with me vanish at this point. They quit returning calls and emails. They go back to what Thoreau termed their lives of quiet desperation.

Maybe it’s a good thing. Starting your own business, even one that’s an established business model with a known brand is hard. Sure, you’re given an operations manual and a marketing plan. You’ll be trained by people who have been running the business for years. You might even have a mentor assigned to you for a period of time to guide you. That’s all well and good but YOU have to stand in the open door and jump, even though you’re strapped to people who have made the jump many times before. You have to commit to the jump and not everyone can do that.

I tell myself when a prospective owner balks or disappears that they are probably part of the 99% for whom business ownership isn’t the best path. Lately, I’ve taken to warning folks early in the process that they’re going to face the SGR moment and I’m here to help as are any franchisors we decide to investigate. Hopefully, that helps when the wind hits their faces and just maybe they step through the door. Could you? Let me know if you want to try.

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Filed under Consulting, Franchises, Thinking Aloud

9/11 19 Years Later

Flag of the United States

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No Foodie Friday post today. I try to keep those light and today is not really a day for lightness. I’m reposting something I wrote 9 years ago on the tenth anniversary of a day that changed this country and the world, and not for the better. As I read it again, not much has changed, unfortunately. Take a minute or two today and think about that day and all those who were lost and who’ve been lost since as a result.

 

Today, this isn’t about business. If you want to skip it and come back in a couple of days, I understand. See you Tuesday.

I’m publishing this on 9/11, 10 years after a horrible day changed the world forever. I’ve spent a good part of the day thinking about the subsequent decade and how it was so very different from the 4 others in which I’ve lived that preceded it and I want to use today to share some of those thoughts. I also know we don’t do politics here – I think today we will, although hopefully in a non-partisan way.  So here are a few things I remember most about 9/11/01.

First, how beautiful the weather was that day. My commute brought me into Grand Central Station and as I walked into the sunlight and smelled the air with the smallest traces of Fall in it, I thought about how the weeks after Labor day are the best time to come to NYC. I now think about 9/11 every time it’s a really nice day.

I also thought how nice a day it was going to be for flying. A few work colleagues and I were going to San Francisco that afternoon out of Newark. We were originally going out on a morning flight but realized our meetings were later the next day so we changed flights a week earlier. Spooky.

Finally, the main thing I recall about 9/11 was 9/12.  And 9/13.  And many days thereafter.  It was about how for one of the few times in my life, the entire country came together as one.  No Democrats, no RepublicansAmericans.  I felt it in the emails and calls I received from concerned folks from all around the country and from other countries.  As a New Yorker, you saw it in all the folks who came to help from all over.

That all changed later and was, in retrospect, probably only a Band-Aid on some wounds that began to fester some time in the 90’s.  But MAN, it felt good.

That’s what struck me today – how those wounds have turned gangrenous and how utterly incapable we as a people seem to sit together and discuss how to clean up the economic and social messes around us, much as we cleaned up that other mess 10 years ago.  The memorials today showed me that we still have the ability to unite in a common good under a flag, but only if we stop yelling, start listening, and try to feel what we all felt after the unspeakable horror of that day:  that we have to find a way to clean this up and fix this.  Not as Democrats or Republicans – as Americans.

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Filed under Reality checks, What's Going On

You Get What You Pay For

The amount of news and information that comes my way is overwhelming much of the time. I suspect you feel the same way. The hardest part isn’t digesting all of it. Nope. What’s most difficult is knowing what’s fact-based and what’s made up out of whole cloth. One study found that 67% of U.S. respondents said they’re “concerned about what is real and fake on the internet when it comes to news.”

I’m sure you’ve seen the articles about how to spot real news and there are lots of fact-checking sites available to you if you’re willing to use them. And you should. There’s another way of which I’m fond and it seems that during the stay at home period many other folks are figuring this way out as well.

Pay for it!


Yep, shell out a couple of bucks a week and pay for fact-checked news that is written with what we used to call journalistic principles. It turns out this isn’t exactly a revelation to everyone, at least not according to this piece from the Publishers Daily:

The percentage of Americans who pay for online news subscriptions is up 4% compared to last year, according to a new, extensive report from the Reuters Institute for the Study of Journalism. The “Digital News Report” for 2020 surveyed more than 80,000 people in 40 countries about their digital news consumption. The percentage of people in the U.S. who pay for news is 20%, up from 16% last year.

Now, of course, the study also found that 40% in the U.S. say that nothing could persuade them to pay for an online news subscription. Then again, there are folks who still believe that the world is flat. The good news is that many people are using what I’ll call the pay filter to screen out noise. It’s good news for publishers who have been struggling. In fact, Gannett, the biggest newspaper chain in the U.S., saw an 85% yearly jump in net new subscriptions over the last few months. Those are mostly local newspapers. Of course, there is the challenge of keeping those subscribers as they go back to work, etc. but my guess is that getting fact-based news and information will outweigh the cost. Remember, you generally get what you pay for in this world.

We’re coming up on a big election. No matter how you choose to vote, the more you know about the issues and candidates’ positions on the ones that are most important to you, the better. Better information yields better decisions, right? 

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Filed under digital media, Helpful Hints, Thinking Aloud