Tag Archives: business

Better, Not Busier

The NYC Marathon is this weekend.  I used to be a runner until my knees gave out although the longest race I ever ran was a half-marathon.  One thing I learned while running in that and other races was the importance of pacing yourself.  We all have a limited amount of energy and it was almost possible to go faster by slowing down as the energy banks were always there when I needed them.alarm-304042_640

Business is a marathon yet sometimes we get focused on the “busy” part that we forget the “better” part.  One client’s office has little signs posted with a red circle over a fire alarm.  In other words, no fire drills.  I like that.  The point is to maintain focus on the long-term business goals of the organization (the marathon) and not lighting fires by chasing short-term distractions.  It means a focus on process and planning which permits better execution.  When someone pulls a figurative fire alarm what inevitably happens is that those processes break down, the work is less than optimal, and often everyone walks away angry.  We were busy but we weren’t better.

More isn’t always better.  I don’t know about you but I’ve cut way back on many of the social media channels I use.  I’ve begun cutting back the number of newsletters I see – many of them were just regurgitating the same news anyway.  I want to finish the marathon hand in hand with my clients and not have either of us hit the wall many miles from the finish. I want to be better, and while it’s dangerous for a consultant to say they want to be less busy, I want to be less busy with “stuff” and more busy with substance.

How about you?

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Say Yes!

As we start the week, how about we all try something? This week, let’s all agree to say “yes!” as often as we can. Sounds simple, right? Hopefully so. I’m willing to wager that you’ll be surprised at how often your instinct is to say something else, however.yes-238373_640

    • When someone walks into your office with a new product idea that might mean a lot of extra time and effort but could pay off nicely if it works, what’s your instinct?
    • When you are sent an article from a writer that has a different view of politics from you, what’s your instinct with respect to investing the time to hear the writer out?
    • When your significant other suggests making it a meatless Monday, what’s your instinct?
    • When someone says they need an answer RIGHT NOW, what’s your instinct?

The above and dozens of other questions are all about a couple of things.  First, it’s about escaping your comfort zone and pushing yourself to explore new things. It’s about learning and expanding your knowledge base even if it never changes your opinion.  It’s about, in the words of the famous Alka Seltzer spot, listening when someone says “try it you’ll like it” and having an open mind. Sure, there will be the occasional bout of heartburn but there may also be some phenomenal discoveries.

Finally, it’s about all of us (me included and maybe in particular!) bringing a lot more positive energy to a world where things often seem kind of negative.  Happiness and a positive attitude can be catching, just like a sneeze or hiccups.  Let’s try spreading them around.

Yes?

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The New Year And Business

A shofar made from a ram's horn is traditional...

A shofar made from a ram’s horn is traditionally blown in observance of Rosh Hashanah, the beginning of the Jewish civic year. (Photo credit: Wikipedia)

Happy New Year!  When I posted this last year for the second time I said I was thinking about making this post an annual thing.  I guess it now officially is.  As Jews around the world celebrate Rosh Hashanah, I thought I’d try to put what the holiday means into a business context.

Last night marked the start of the Jewish New Year.  I didn’t go down to Times Square to see if they were dropping a giant knish at the stroke of sundown – probably not.  L’Shana Tova – a happy and healthy New Year to all of you.

One of the things Jews do over the next 10 days (or at least are supposed to do) is to reflect on the year gone by and think about where it took you on life’s journey.  It’s not really as much about looking back in my mind as it is about looking forward.  Oh sure, one is supposed to think about where one strayed from life’s path in terms of dealing with other humans and human codes of conduct.  We get a day of fasting next week to get that sorted out.  But it’s also a time to think about a fresh start.  Which, of course, promoted a business thought.

When do businesses stop and enter a period of reflection?  It’s obvious when they’re changing – witness Facebook last week – but I, for one, certainly wonder sometimes if those changes happen due to the momentum of previous (maybe not so good) decisions or if they’re the result of a pause, some reflection, and a willful thought by the entire organization as to the direction.  Often, I fear, it’s the former.

Jews are to use the next ten days for reflection and repentance.  I like to think of them as ten days of self-improvement.  I’d also suggest that it would do many businesses a lot of good to build the same sort of period into their corporate calendars.  Some do – they call it the budget process – but I think that’s too selective in terms of participants and goals to do much good.  Some smart CEO needs to declare it New Year’s Day for the company once a year and get everyone to do the same sort of professional reflection that many of us do on the personal side.  Identify your sins (figuratively speaking) and atone.  Faulty customer service, weak brand identity, bad employee relations, products that aren’t optimal, fostering an atmosphere of fear – these are all good places to start.

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