Tag Archives: business thinking

Winter Driving Can Help Your Business

We had our first significant snowfall yesterday and it’s very cold (26 degrees as I’m writing this) here.

photo by mark(s)elliott on Flickr

It’s going to be cold and icy the next few days so it means switching into winter driving mode.  Unless you live in a place that’s warm year ’round, you should probably be aware of some winter driving tips offered by the AAA.   Of course, as I reviewed them, they seemed like pretty good business tips as well, particularly with respect to operating in adverse conditions.  Let’s see what you think.

Avoid driving while you’re fatigued. Getting the proper amount of rest before taking on winter weather tasks reduces driving risks.  How many of us come to work exhausted when we’re under the gun?  As much as we can we need to get away from work and recharge in times of crisis.  That might seem counterintuitive, but how much we don’t work in a crisis can impact how effective we are during it.

Never warm up a vehicle in an enclosed area, such as a garage. Many of us tend to shut down or closet ourselves away when stress hits.  Bad idea.  When we’re working quickly, a fresh set of eyes can help catch the errors we don’t.  Be open, seek help.

Make certain your tires are properly inflated.  How many times have you needed to get something done and a critical system such as a computer goes on the fritz?  The quiet times are when we need to make sure our support systems are working.  When was the last time you defragged that hard drive anyway?

Never mix radial tires with other tire types.  This is about team building.  Just as mismatched tires won’t function together to keep you safe, a team whose members are incompatible with one another won’t perform well under stress.

Keep your gas tank at least half full to avoid gas line freeze-up.  Little things like running out of printer paper can kill you.  Do the checking long before you need to print those 30 copies of the deck (unless you like a mad dash to Kinkos in the middle of the night…).

Do not use cruise control when driving on any slippery surface (wet, ice, sand).  Don’t assume that you can let your team, which has always performed well, run on their own during a crisis.  Conditions have changed.  You’re the boss – drive the car!

Always look and steer where you want to go.  That sounds silly – where else would you look?  But it’s imperative that we avoid distractions and stay on task in a difficult business situation.  Think about the last time you were in one and got off-track with a silly side issue.

Use your seat belt every time you get into your vehicle.  When conditions are becoming adverse, we need to be sure that we’ve protected ourselves before those protections are needed.  Lawyers would tell you that’s why you document everything, even with partners with whom you have great relationships.  I’d tell you that communicating with your team, making sure they’re trained, and developing accurate reporting systems are the business equivalents of seatbelts.  Use them!

What other winter driving tips can you think of that might help in a business situation?

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Rage Against The Machine

It’s a snowy TunesDay here at the world headquarters.  What better to play to go with the peaceful, falling snow than Rage Against The Machine?  I’m not a fan of winter and even less so of snow, so the name of the band sounds appropriately disturbed.  If you want to join me in venting a little early winter energy, be my guest:

That’s called Know Your Enemy and it’s very typical of the band’s music and lyrics. As they do in this song, they frequently call for people to wake up and take action:

I’ve got no patience now
So sick of complacence now

and later on:

Yes I know my enemies
They’re the teachers who taught me to fight me
Compromise, conformity, assimilation, submission
Ignorance, hypocrisy, brutality, the elite
All of which are American dreams

So what possible place does this have in a business blog?  I mention it in the context of the latest report from JWTIntelligence which contains something I find both hopeful and disturbing at the same time:

In our ninth annual forecast of trends for the near future, we see how consumers are both welcoming and resisting technology’s growing omnipresence in our lives. For many, technology serves as a gateway to opportunity and an enabler of hyper-efficient lifestyles, but those who are most immersed are starting to question its effect on their lives and their privacy. One result is that more people are trying to find a balance and lead more mindful, in-the-moment lives.

Hopeful in that it’s good that people are beginning to understand that while technology can and does improve our lives it can come with some significant drawbacks.  The disturbing part is that this understanding will make using that technology in a business context ever more challenging.  Consumers are realizing that Big Data’s essentially putting an end to anonymity.  They might be feeling  technology’s effect on their attention spans.  You’ve felt it, I’m sure. That means your customers have as well.

What does it mean as users “know their enemy” and confront it as RATM suggests?  Is there an opportunity for companies to practice what I’ll call ethical tech – the use of technology that’s respectful of the user and helps them maintain balance?  Technology is what it is – those of us who deploy it are the ones that make that determination.  Will we set users up to rage against the machines?  Your call.

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On Being A Sushi Master

Foodie Friday and I have sushi on the brain.  I’m not sure why since I rarely eat it any more, but I found myself immersed in a dream about it last night and thought it might be a good topic for our Foodie Friday Fun.

Many types of sushi ready to eat.

(Photo credit: Wikipedia)

As you know, sushi refers to the vinegared rice which is its heart and not to the fish or vegetables that accompany the rice. Maybe you have learned to make sushi at home. After all, how hard can it be? Rice and sliced fish seem pretty basic. Therein lies the business thought.

Maybe you’ve seen the wonderful Jiro Dreams Of Sushi.  If you haven’t you can find it on most of the streaming services and you should spend the hour and a half watching a master practice his craft.  While Jiro has been at it for many years (OK, decades), the path to becoming a sushi master in Japan hasn’t changed.  You spend a year washing floors and dishes.  Then it’s a year learning how to slice clams and small fish.  A couple of years doing meals for the staff and making the cooked food.  Happy day – you’re five years in and it’s time to learn to make rice.  After that, it’s rolls for takeout only and maybe by year 7 you can actually speak to a customer.  Finally after a decade, you are a sushi chef.

Of course here in the U.S. one can go take a course and in a few months apply for a job saying you’re a sushi chef.  Which is the business point.  Too many of us opt for the quick route as we develop our skill sets.  The notion of “paying dues” is completely foreign to most younger businesspeople and even to a few of us oldsters.  It’s particularly noticeable in evolving fields such as social media.  Think about how many self-proclaimed social media or marketing “gurus”, which is a Sanskrit term for “master”, are under the age of 30.  Really?  I’m sure they know the tools.  The business?  Maybe not so much.

There is no substitute for the ongoing process of learning.  Some things take time and learning to be a master of any sort is one of them.  Much of what I know came from experience, not from books.  We all need to think of Jiro, who continues to learn and to improve his technique.  It takes a year to learn to make rice.  Maybe we should give our businesses at least the respect Jiro shows his?  What do you think?

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