Category Archives: Thinking Aloud

Your Dishwasher And Your Business

This Foodie Friday we’re going to take a business point from the aftermath of our foodie experiences. Unless you’re in the habit of using paper plates and plastic cutlery, you usually have some dishes to wash after you eat. Many of us are fortunate to have dishwashers to do that job for us. We load the dishes, glassware, and cutlery into the box, add some soap, and go watch TV or read. Of course, the dishwasher can be used for so much more.

A dishwasher containing clean dishes

(Photo credit: Wikipedia)

You can pretty much put anything that’s not wood or cast iron into your dishwasher for a good cleaning. OK, electronics aren’t such a great idea either. You can, however, let the dishwasher take care of doing some otherwise nasty cleaning jobs such as washing those pop-out range filters or all the buttons and drip pans from your stove. I’ve been known to stick my sweaty, smelly golf hats in there for a good washing (they actually sell plastic forms so the hats won’t shrink) and I also ran some glass light fixtures that were filthy through it. Obviously you don’t want to put anything through that’s hollow and can collect water that might precipitate mold formation later on but otherwise, with the aforementioned exceptions, anything plastic, metal, or glass is a candidate for a trip through the dishwasher.

What does this have to do with business? Most of us think of the dishwasher as a single-task machine. It washes kitchen stuff – dishes, etc. The truth is that it’s way more versatile. I think many of us think about many people this way. We don’t think the accountants are creative nor that the lawyers are marketers. I’ve worked with accountants and lawyers who definitely were. While it’s usually pretty apparent what someone’s strengths are, we don’t ask often enough how those strengths – critical thinking, writing, etc – can be applied in areas other than the one in which the person is currently using them.

You might have to remove the top rack to fit something like a garbage can in there. You might have to ask the accountant to adjust his or her paradigm too. The results, however, are worth it in both cases (who likes to wash a garbage can?). We need to keep an open mind about all things in business, don’t you think?

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Filed under food, Helpful Hints, Thinking Aloud

Willfully Ignorant

At the risk of being redundant, I’m going on a bit of a rant today about ignorance. It’s a topic I’ve touched on before but it seems as if something happens each day, either in the business world or elsewhere, that makes me feel as if I need to get this off my chest.

The hardest thing in business these days is seeing over the horizon. I think the people and enterprises that “win” are the ones whose horizon is just a bit further off, allowing them to see a little more of the road in front of them. I also believe that the way we can extend our horizons is through information. That impels each of us to seek out information about anything and everything that can help us improve our vision. Information about our market. Information about our customers. Information about our competitors. Information about the world around us.

What has me ranting today is the amount of willful ignorance I see. It’s one thing not to have information. It’s another thing if the information doesn’t exist. It’s absurd, however, to know that information is out there and even to have it offered to you and to decline it. Even worse is to hear about what the information source has to say and to challenge its reality based on nothing other than your own gut feel. That’s insane.

The worst part is that some of the folks who participate in this insanity do so out of hubris. They are the personifications of “let’s not let the facts get in the way of a good story” or in the way of their own ignorant beliefs. That’s not to say they’re stupid. Many of the folks I’ve met who act this way are quite intelligent. They’re just too smitten with their own success to date to believe anything but their own guts.

I wrote about the role of intuition in business (there is one!) a little while back. Intuition is NOT “I know better than anyone.” It’s not throwing out factual information because it conflicts with your world view. It’s certainly not being willfully ignorant.

So today’s bit of business advice is to choose knowledge. Rather than willfully ignorant, be aggressively knowledgable. See further over the horizon and you’ll make better decisions. OK?

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Filed under Helpful Hints, Huh?, Thinking Aloud, What's Going On

Hashing It All Out

This Foodie Friday, the subject is hash. Not the kind you smoke (although there are smokey kinds of hash made from leftover barbecue) but the kind you’d have for a hearty start to your day. The most common kind is hash made from corned beef, potatoes, and onions, but as with most food things, there are endless variations. Ever heard of red-flannel hash? It featured beets along with corned beef. Has your has ever been bound together with a white sauce? It may have been if you live in the mid-west. The aforementioned use of barbecue in southern hashes, the use of meats other than corned beef, and different types or preparations of potatoes can offer up nearly endless varieties of what is a very basic dish.

Corned beef hash at the Creamery (Nina's break...

(Photo credit: Wikipedia)

I’m a fan of crispy corned beef hash made with home fries and caramelized onions. Add a couple of poached eggs which will create an unctuous sauce when pierced and I’m in breakfast heaven. Unfortunately, many of us have been presented with a plate of “corned beef’ in a form that’s unrecognizable and that often prejudices our view of what can be an elevated experience with something quite humble. As it turns out, it happens in business too.

Every culture has a variation on hash. In each of those, the dish emerged from a desire to conserve resources and not waste food. At the same time, we all know it can be boring to eat the same thing over and over again. Hash (from the French word, hacher, to chop) is nothing more than transforming resources that might have been tossed aside into something new and wonderful.

That’s a great goal for any of us in business. Maybe a product or a project has become boring, both to you and to your customers. How can it become hash – something new and wonderful? Maybe a valuable employee has been in the same role for a while and the level of productivity is beginning to drop as boredom sets in. How can you and the employee make hash together out of the ingredients that made the employee great in the first place?

Ultimately, one reason I’m a fan of hash is that it takes things that might be tossed aside and makes them great again. Isn’t that a great goal for any of us in business?

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Filed under food, Thinking Aloud