Category Archives: Consulting

Talking At People – Not With Them

This isn’t really going to come as a shock to anyone but it does make you ask yourself what happens to people when they go to work. there is a new study out this morning from 360i about how companies use Twitter and while their conclusions aren’t really a surprise, they’re a little disturbing. Continue reading

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Filed under Consulting, digital media

No Manual

Pong Owner's Manual - Page 2

Sometimes stuff breaks.  Sometimes something just behaves differently and you really are at a loss as to why.  Much of the time in my house that was computer-related and the girls learned early on an acronym that became the first line of defense:  RTFM.  Read The Freaking Manual.  Much of the time, that solved the problem, whether PC-, TV-, or car-related.  It’s even easier to do that today since even though we lose manuals they’re almost always available on-line. It’s sort of the same in business except when it’s not. Continue reading

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Filed under Consulting, Thinking Aloud

Winning Fair

I’m really sorry the World Cup is over. It’s amazing to me how the intensity of the event starts out at a high level and just keep growing, reaching its apex during the final, as it did yesterday. Two sides determined to win at all costs and bring home glory. Ah, competition!
Any yet, in every World Cup game we get a business lesson when someone gets hurt. Continue reading

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Filed under Consulting