Tag Archives: life lessons

Standing On The Moon

It is TunesDay and this week we’re going to have a dose of Good Ol Grateful Dead.  At the end of the 1980’s, the Dead released “Built To Last” and the song “Standing On The Moon” from the album became a standard part of their concert repertoire from then forward.  Have a listen but I’ll tell you up front that while the quality of the music is superb it’s not a great video.  I chose this performance because it’s 1989, it’s an earthquake benefit the Dead played in Oakland, and yes, that’s Clarence Clemons sitting in on sax:

Pretty, right?  And the “Such a lovely view of Heaven/ I’d rather be with you” part while we look at Jerry and Clarence gets more poignant every day.  So what does this have to do with business?

There is a tendency for all of us to have a “grass is always greener” mentality both in life and in business.  This song captures that as well as how one’s perspective can have an awful to do with one’s happiness.  Jerry sings about a number of things in the world that are pretty bad (war, children starving, etc.) and about standing on the moon, happy to be away from all of it.  In fact, with a broader perspective, they appear kind of small as he “watches it all roll by.”  The singer then realizes that while it’s serene on the moon with a lovely view of Heaven, the person he loves is still on earth.  Despite all the ugliness of the world, he wants to be back there.

It’s always a good idea to keep the broader perspective in business.   Be aware of the details but like the protagonist in the song, see them as part of a much bigger whole.  Things that may seem important up close are, in fact, relatively trivial.  It’s also an example of how things can take on added meaning when we use that additional perspective.  Jerry would be gone (along with Brent, the Dead’s keyboard player) in a handful of years after this was released.  I can’t listen to this without getting chills – he has a lovely view of Heaven but would rather be with us.  In fact, Garcia had almost died shortly before this song was written – I’ve always thought Robert Hunter was writing these lyrics with that in mind.

As businesspeople, a little time on the moon is a good thing.  Take a step back and don’t get caught up in any one moment or weekly report.  Stand on that proverbial moon.  You’ll “hear a cry of victory/And another of defeat” and realize that it’s the journey as much as it is the destination.  Coming along?

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Skills

Something a little different here on Foodie Friday.

Film poster for Napoleon Dynamite - Copyright ...

(Photo credit: Wikipedia)

We’re going to start with a movie which leads us to food which of course leads us to business. Kind of a prix fixe, three-course menu!  The movie even has the name of a pastry in its title: Napoleon Dynamite. I love this film, and in particular I love the sequence in which Napoleon is bemoaning his lack of talent:

Napoleon Dynamite: I don’t even have any good skills.
Pedro: What do you mean?
Napoleon Dynamite: You know, like nunchuku skills, bow hunting skills, computer hacking skills… Girls only want boyfriends who have great skills.

Funny thing is, kitchens only want them as well, Napoleon, and it’s becoming rarer for those skills to make appearances as the nature of our food chain changes.  Outside of the top restaurants in any given city (and maybe not even there), many basic kitchen skills have…well…disappeared.  No, I’m not talking about the ability to chiffonade or brunoise with eye-blinding speed.  Those skills won’t ever be lost.  It’s more the ability to do things such as recognizing various species of fish, knowing how to tell they are fresh, knowing how to skin and fillet them.  Today, cooks order what they want from suppliers and they often come broken down and portioned.

The same can be said about meat.  Cooks know cryovac, not  the different cuts of meat, much less how they are butchered and how they need to be cooked.  Even home cooks can get any ingredient and there are no “seasons” per se, but professionals should understand native ingredients, their seasons and  how they are grown.  All of the above are skills – basic skills in my book – if you want to run a professional kitchen.  Dealing with fresh, unprocessed ingredients recognizing quality, understanding what works with respect to taste and flavor are the underpinnings of the kitchen. Dealing fairly and responsibly with suppliers and  running a business are the underpinning of the enterprise.

It’s not much different in the broader business world.  Any manager will tell you that recruitment and retention of skilled staff is a major challenge. The pressure to retain promising people sometimes means that they’re being promoted too quickly, which means they don’t have the experience to deal with certain critical situations.  Younger staff learn to rely on spell checks and miss contextual spelling errors.  They don’t learn the differences between online writing and formal business writing.  They have difficulty listening in a world that encourages selfies.

Skills will never go out of style, even in a world where the ingredients come pre-portioned.  Those who succeed will be the ones that know how to break down a primal cut – learning grammar and speaking skills in the office sense.  That’s my take.  Yours?

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Are You A Workplace Troll?

Anyone who runs a website or a blog is familiar with trolls.

By Åsmund Ødegård from Oslo/Ås, Norway (Hunderfossen Uploaded by Arsenikk)

You know them – the evil ones who pop up from underneath a log someplace, spew forth some usually unprintable comment or begin a flame war, and leave. You are then left to clean up the mess.  They’re not a new phenomenon:

Yet there is a certain race of men, that either imagine it their duty, or make it their amusement, to hinder the reception of every work of learning or genius, who stand as sentinels in the avenues of fame, and value themselves upon giving Ignorance and Envy the first notice of a prey

That was Dr. Samuel Johnson in 1750, long before the internet. But trolls aren’t the topic today. Instead, I want to talk about criticism itself, since in a strange way that is how trolls see themselves.  I happen to think criticism is important, and done well it can be enlightening.  Dr. Johnson believed in critics too:

You may abuse a tragedy, though you cannot write one. You may scold a carpenter who has made you a bad table, though you cannot make a table. It is not your trade to make tables.

That gets to the root of people like me (who read or watch films or eat out) criticizing works (books, films, restaurants) even though we can’t create those things (books, movies, dishes) on our own.  It’s possible to be educated enough in something and to have an informed, cogent opinions without actually being able to do the thing in question.  If not, why do we have sports columnists or book reviewers?

The thing about good criticism is that it’s not of the “you suck” troll variety.  It is specific and measures the work in question against other works and benchmark standards as well as against the reviewer’s own experience.  Not all criticism is negative either.  A review that says something was great is just as useless as the “it sucked” variety if it doesn’t explain the “why”.

So ask yourself this – are you a troll in the workplace when you offer criticism without the appropriate additional information?  Telling someone their work isn’t good without explaining why and helping to find a road to making it better makes you one in my book.  It’s just as bad to compliment someone’s work without explaining why it’s good.  How is the recipient of your nicety to replicate what made it great if they don’t know what that was?

Criticism is an integral part of daily life.  The thing I try to remember is to be a critic and not a troll.  Are you with me on that?

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