Tag Archives: life lessons

You Never Walk Alone

Here we are, winding down another work year, and I thought this might be a good time to look at some food for thought on leadership.  Why now?  Well, at this time of year there are frequently year-end reviews going on and employees hear from their leadership as to how the employee has performed in the manager’s estimation.  Much more rare is the manager hearing from the subordinate with respect to the manager’s performance.  I suspect if the worker bees could speak up, they’d talk a fair amount about how the boss lacks interpersonal skills and a sense of mistaking pushing their employees in the right direction for leading them.   It’s a critical distinction.

It really boils down to character.  Many people get promoted into leadership roles and forget that they didn’t get there by themselves.  In fact, they lose sight of the fact that the single greatest skill a boss can possess is, in my opinion, the ability to motivate others in a positive way.  Turns out it’s not jut my opinion:

The flaws most commonly tripping up our at-risk leaders were related to failures in establishing interpersonal relationships. Far less frequent were fatal flaws involved in leading change initiatives, driving for results, and — we’re happy to report — character. That might explain how they’d managed to get as far as they had. But past a certain point, individual ambition and results aren’t enough. As they climb higher in an organization and the ability to motivate others becomes far more important, poor interpersonal skills, indifference to other people’s development, and a belief that they no longer need to improve themselves come to haunt these less effective leaders the most.

That’s from the folks at Zenger Folkman who do leadership assessments and training.  The good news is that bad leaders can become good ones if they’re willing to accept that they have issues.  The biggest of these may be the premise that they are somehow isolated from the team – above them in more than rank.  Bad leaders confuse who they are with what they do and substitute a title for earning respect.  None of us walk alone in the world and especially not in the work world.  Only when we acknowledge that and learn to work with and through others do we reach our full potential.

Make sense?

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Filed under Growing up, Reality checks, Thinking Aloud

On Being A Sushi Master

Foodie Friday and I have sushi on the brain.  I’m not sure why since I rarely eat it any more, but I found myself immersed in a dream about it last night and thought it might be a good topic for our Foodie Friday Fun.

Many types of sushi ready to eat.

(Photo credit: Wikipedia)

As you know, sushi refers to the vinegared rice which is its heart and not to the fish or vegetables that accompany the rice. Maybe you have learned to make sushi at home. After all, how hard can it be? Rice and sliced fish seem pretty basic. Therein lies the business thought.

Maybe you’ve seen the wonderful Jiro Dreams Of Sushi.  If you haven’t you can find it on most of the streaming services and you should spend the hour and a half watching a master practice his craft.  While Jiro has been at it for many years (OK, decades), the path to becoming a sushi master in Japan hasn’t changed.  You spend a year washing floors and dishes.  Then it’s a year learning how to slice clams and small fish.  A couple of years doing meals for the staff and making the cooked food.  Happy day – you’re five years in and it’s time to learn to make rice.  After that, it’s rolls for takeout only and maybe by year 7 you can actually speak to a customer.  Finally after a decade, you are a sushi chef.

Of course here in the U.S. one can go take a course and in a few months apply for a job saying you’re a sushi chef.  Which is the business point.  Too many of us opt for the quick route as we develop our skill sets.  The notion of “paying dues” is completely foreign to most younger businesspeople and even to a few of us oldsters.  It’s particularly noticeable in evolving fields such as social media.  Think about how many self-proclaimed social media or marketing “gurus”, which is a Sanskrit term for “master”, are under the age of 30.  Really?  I’m sure they know the tools.  The business?  Maybe not so much.

There is no substitute for the ongoing process of learning.  Some things take time and learning to be a master of any sort is one of them.  Much of what I know came from experience, not from books.  We all need to think of Jiro, who continues to learn and to improve his technique.  It takes a year to learn to make rice.  Maybe we should give our businesses at least the respect Jiro shows his?  What do you think?

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Filed under food, Helpful Hints, Thinking Aloud

Why Saying “Thanks” Is Good Business

Let’s say “thanks” this TunesDay, or at least consider how often it’s been said musically.  With Thanksgiving right around the corner it seems appropriate to do so as well as to think about the business point.

We begin with the weekly music video – this is one of my favorite thank you songs and it just happens to be from a guy named Keith.  It reminds us that

People say they’ll stand beside you/They swear they’ll never leave
But when the rain started falling/You know it only fell on me

We all find out who is loyal and who is not and how saying “thanks” may not even be enough to show one’s appreciation. We generally find out when times get rough, as they have for most businesses over the last few years.  The lads in Led Zepplin (“Thank You“) have a similar take, and say thanks for:

Today, my world it smiles, your hand in mine, we walk the miles/Thanks to you it will be done, for you to me are the only one.

It’s nice to make someone’s world smile, but it makes the point that we might not even realize the effect doing so has on the recipient nor the depth of the response it can bring.  Dido (“Thank You“)sort of gives thanks for the same thing:

 I want to thank you for giving me the best day of my life/Oh just to be with you is having the best day of my life

Oh sure, her significant other handed her a towel and called her during the day, but mostly this is about how having a strong bond with someone can lift them up just by doing little things and being there.  Natalie Merchant (Kind & Generous) has an even longer list:

I want to thank you/For so many gifts
You gave with love and tenderness
I want to thank you

I want to thank you/For your generosity
The love and the honesty
That you gave me

I want to thank you/Show my gratitude
My love and my respect for you
I want to thank you

There is more thanks offered in the song but it shows that when we stop to think about it, we have quite a bit for which to be thankful.  It could be as simple as letting someone be themselves (Sly & The Family Stone – “Thank You Falettinme Be Mice Elf Agin“) or for being a friend (Andrew Gold and also the theme to Golden Girls!) or even for music (ABBA).  Which raises the business point.

Every business has a lot for which to be thankful.  Loyal customers, hard-working employees, honest partners.  How often and in what ways do we say “thank you?”  As the above lyrics show, a little thanks can go a long way, we might not realize the powerful effect it can have on the recipient, and this is probably a great time to spread some around, don’t you think?

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Filed under Helpful Hints, Music, Reality checks