We start the week with something that won’t tax our brains too badly. Today it’s a report that confirms something I think we probably all know but of which it’s nice to have confirmation. In a nutshell, we learn that people are the best brand ambassadors and that many folks tell their friends when they’ve had a great experience as well as when they’re unhappy. While there may be a tendency to assume that only the negative stuff gets talked about, that’s just not the case. Continue reading
Tag Archives: facebook
The Cloud
I use a number of services that live in the cloud – you probably do as well. Dropbox for file storage and sharing is one and it was down yesterday. Maybe you use Google’s suite of services – Gmail‘s outages have been well-documented and I know there have been issues with Google Docs as well. There are many others.
Beyond the cloud, many businesses have come to rely on Twitter, Facebook and Foursquare. Each has suffered a significant outage recently and in the process the businesses built around them have suffered as well. So? Continue reading
Filed under digital media, Helpful Hints
It’s Not My Problem
Isn’t finger-pointing annoying? Especially when it’s coupled with a shrug of the shoulders and a dismissive attitude? I think it is. Of course, it’s kind of ironic that in raising the issue I’m actually pointing a finger at it, but too bad (he said, shrugging his shoulders and being dismissive).
But it’s a serious issue, especially as the technology we use to run our businesses (or upon which we build the entire enterprise) gets more complicated and providers become intertwined. Here’s what set me off. Continue reading
Filed under digital media, Helpful Hints
Consult Keith 