This post may seem kind of familiar since I’ve written on this topic before. However, since businesses keep screwing up customer service, I’ll keep writing about it in the hopes that someone notices and asks themselves if they’re doing it correctly. If nothing else, it lets me vent and keeps my head from exploding!
Friday night was going to be a quiet night of a little take out and catching up on all the Netflix stuff we have sitting around. Yes, we still get the DVD‘s even though we do stream movies through the Xbox too. Strangely, the technology worked perfectly within our plan – it was the take out that killed us. Let me review. Continue reading
Tag Archives: Customer service
Warm Sushi
Filed under Consulting, food, Helpful Hints
Egg On Their Faces
Some things just make you shake your head and today’s USA Today brought along another one of them. It’s almost as if the aftermath of the BP spill never happened or, at best, as if some folks are either not paying attention or just not getting what they’re seeing and hearing. I know it’s not Friday but this is food-related, sort of. It’s really about business and responsibility in my mind but I’ll let you be the judge. Continue reading
Filed under Helpful Hints, Reality checks
Talking To Animals
By the middle of the week I think we’re all a little stressed so I thought I’d head for something a little more esoteric today. Do you have any pets? Dogs? Cats? We have one of each although over the years there have been hamsters, guinea pigs, frogs, fish, and I can’t remember what else. But let’s not get crazy – let’s stick with the dog/cat thing.
Do you talk to them? More importantly, do they talk to you? Do you guys understand one another? See? Esoteric! But there is a point. Continue reading
Filed under Thinking Aloud
Consult Keith 