Tag Archives: business thinking

June 14, 2011 · 10:04 am

Invisible Customers

Whole Foods | Austin, TX

Image-That Other Paper/Flickr

The Mrs. had an interesting experience this morning. A new Whole Foods opened up nearby and after running some other errands she went in to shop on the early side. In fact, she was just about the only customer in the place.
As she walked in she sensed a different kind of energy and asked a staff member if something was going on. It turned out that something was indeed going on: a visit to the new store by the corporate CEO and other higher-ups. And that’s when the interesting experience began. Continue reading →

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June 13, 2011 · 11:00 am

Collaborations

Clarence Clemons

Image by AWKWORDrap via Flickr

Sad news this morning about The Big Man, Clarence Clemons. Reports are that he had a stroke over the weekend and isn’t doing well. This got me thinking about The Boss, of course, and another article from Rolling Stone (thanks Phil) that a friend posted in their Facebook stream about some great musical collaborations Bruce has had. In my mind, none is better than that with Clarence (OK, maybe with Steven too) and I’m hoping this illness is just a bump in the road.

Of course, the collaboration article got me thinking about business and let’s see if you agree. Continue reading →

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June 8, 2011 · 1:13 pm

Faulty Assumptions

Birthday cake

Image via Wikipedia

I was wandering the Hallmark aisle this morning in search of an appropriate canned sentiment to give to the Mrs. in honor of her birthday. Unlike many holidays which seem to have been created specifically for Hallmark and various retail segments, I celebrate birthdays, especially those other than my own.
As I was sorting out the card options, I heard a phone ring. Actually, it didn’t “ring” in the traditional sense; it played. MC Hammer, to be specific. His 1990 hit “Can’t Touch This.”  And that’s when the business point hit me. Continue reading →

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