Category Archives: Thinking Aloud

Returning

It’s Yom Kippur, the holiest day of the Jewish year.  This was a post from several years ago which I also re-posted last year.  In reading it over I realize that I hit on many of these same themes yesterday but a little repetition isn’t necessarily a bad thing when it comes to thoughts that might be important. Those of you who celebrate the holiday are probably not reading this until sundown (I scheduled this yesterday in keeping with the spirit of not working on the day). Whether you do or don’t celebrate, I hope you’ll take a moment to reflect.

Shofar (by Alphonse Lévy) Caption says: "...

(Photo credit: Wikipedia)

Today is Yom Kippur, the holiest day of the Jewish year. For those of you unfamiliar with the holiday, it concludes the 10 day period at the start of the Jewish calendarRosh Hashanah – head of the year – during which all Jews are supposed to reflect upon the past year and examine how they’re going to change their lives going forward. One also seeks forgiveness from those against whom he has transgressed – both those of this earth and higher powers. There is a lot of other imagery connected with the period – inscription in the Book of Life being a big one – but I think there’s something each of us can take as a business lesson in a non-denominational way.

We all get off track.  Sometimes it’s in little ways like eating badly or drinking too much.  Sometimes it’s in big ways like alienating our families or hurting friends who love us.  The concept in Judaism of repentance is called Teshuva  which means “return”.  I love the notion of coming back to one’s self as well as to the basic human tenets that are common to all religions and peoples.

We can take a period of reflection and “return” in our business lives as well.  The most obvious way is for us as individuals   Who have we alienated this year?  What client have we taken for granted?  But it a bigger opportunity.  How has the business diverged from the mission?  Why have we stopped getting better and are just marching in place?  What can we be doing to grow our people but are ignoring?

We ask those kinds of questions from time to time, but I guess I’m suggesting that it become a more formal process.  Set aside a period every year for “return” thinking.  A period of repentance?  Maybe, in some cases.  But in all cases a chance to change.  A chance to regret past bad actions and to vow not to repeat them.  Most importantly (this is true in the religious sense as well), to correct the transgression.  To apologize.   To make restitution.  Whatever is right and lets everyone move forward with a clear conscious and a vow to do better.

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Filed under Thinking Aloud, What's Going On

A Dyspeptic Foodie Friday

The end of the week has brought us to another Foodie Friday. Unfortunately, it’s not really a fun Friday this time. I spent the night with a nasty case of excess acidity inflaming my esophagus. That’s unusual for me since I’ve always fancied myself to have a bit of an iron gut. Still, the burning was real and uncomfortable but it did get me thinking.

diagram of a human digestive system

(Photo credit: Wikipedia)

Stomach acid is a normal, critical part of our digestive systems. For many folks, certain foods trigger excess stomach acid which finds its way back up. Tomato sauce is one of those foods and although I’ve never had an issue before it was part of my dinner last evening so maybe that was it. Whatever it was that triggered it, something that was normal and necessary had gone to an extreme and was now a detriment. Which is, of course, the business thought today.

Think of someone you know in business who is really smart. My guess is that they are also kind of impatient. They grasp things faster than many people and it seems to take them a concentrated effort to be patient while the rest of the team catches on. Take a boss who tries to be supportive of his folks but lets them cross over into being slackers. Those two examples are of good qualities – intelligence and supportiveness – which have gone to an extreme and turned into something detrimental – impatience and sloppiness. Like my digestive system last night, they require immediate action to rein them back to normal before real damage is done.

It’s great to be forceful but bad to cross the line into badgering. It’s fine to emphasize strategy but when you overdo it and upset the balance with the real world of execution and operation, you’re hurting the system. I’ll be a bit more careful with my normally wonderful digestion going forward. It’s probably not a bad idea to pay attention to all the good things in your business that might be heading to an extreme before the business requires  an antacid. Deal?

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What I Learned From My Week Away

I’m back! After a week away from the screed, I’ve returned to this space refreshed and ready. You might wonder how a week of not writing could be helpful to my writing. Ask anyone who writes regularly and they’ll tell you that writing’s like a muscle: if you don’t exercise it regularly it will atrophy. I have a bit of an issue with that and the reason why is something that might help any of us who are in business.

Sagittal human brain with cortical regions del...

(Photo credit: Wikipedia)

Writing is a habit. We all know that there are good habits and bad ones, but all of us have them. We might think of them as our daily routine and many of them we do without really thinking. If you’ve ever been driving a route you travel on a daily basis and gotten to your destination without remembering much about the trip, you know what I mean. As an article about a wonderful book called “The Power Of Habit” I read a few years ago said:

Neuroscientists have traced our habit-making behaviors to a part of the brain called the basal ganglia, which also plays a key role in the development of emotions, memories, and pattern recognition. Decisions, meanwhile, are made in a different part of the brain called the prefrontal cortex. But as soon as a behavior becomes automatic, the decision-making part of your brain goes into a sleep mode of sorts.

I broke my writing habit for a week because I felt as if I had gone into that sleep mode. There have been a few times recently when I began a post only to realize that I’d written something similar a few years earlier. My brain was actually working less. I’m willing to bet that either you or people within your organization are behaving in exactly the same manner. They are following the same daily routine in how they perform their jobs. Maybe they’re doing the equivalent of what I found myself doing – rewriting the same things over and over without really thinking or maybe just doing their jobs they way they’d always done them.

So here is what I learned. I am going to post a bit less often with an eye toward not having the screed be a habit. Rather than getting up each day and spending time reading news feeds in order to do my habitual writing duty I’m going to focus on finding fewer topics that resonate more with me and, hopefully, with you. Maybe that’s something you can think about with respect to you or your business: do less and in so doing, do more. Make it less about quantity and more about quality. After all, those of you who read this are my customers (and hopefully on the road to being clients!). Fulfilling my habit might have just been cluttering up your inboxes or taking a couple of minutes of your time without offering real value. That was a bad habit. What are yours?

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