Category Archives: Thinking Aloud

A Neutral Grip

You can tell it’s a Monday because he’s writing about golf once more.  Well, I’m happy.  It’s finally golf weather here in the NY area – if you don’t mind starting off when the temperatures are around 40 degrees, that is. I spent the last couple of days trying to shake off the winter rust. One thing to which I paid particular attention was probably the most under-appreciated – but most critical – part of the golf swing: the grip.

Every golf instructor begins working with you by asking to see your grip. How you hold the club can trigger many issues that even a perfect swing can’t fix since it affects everything in the swing. The interesting thing is that there is no one right approach although there are some very important basics that all good grips have in common. No, I’m not going to spend the next hundred words teaching you about golf grips since this is a business blog. However, there is a business point to be made.

All good grips return the club face to a neutral position at impact regardless of how the club is manipulated during the swing. Your approach to your strategic thinking needs to be the same. Regardless of how the data or discussions swing your thinking, when you reach the time to take decisions – the point of impact – you need to be in as neutral a position as possible to avoid wayward shots.  Interpret the data with as few prejudices as possible.  Maybe the numbers show your pet project isn’t producing.  As Sonny Corleone said, it’s just business, not personal.  Keep your grip – and your attitude – neutral.

Neutral thinking draws out alternative solutions to problems or opportunities.  It keeps negative thinking at bay and doesn’t let the excitement of the moment when something goes right cloud your longer term thinking.  Just as a neutral grip tends to keep the golf ball from going off-line, a neutral approach to business thinking can keep us heading toward the goal.  Clear?

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Cooks And Bakers

It’s Foodie Friday and today I want you to think about if you’re a cook or if you’re a baker.  Your immediate response, assuming you spend time in the kitchen, might be “Gee, I do both.”  That’s probably true.  When I’m preparing the Thanksgiving feast, I bake pies and the occasional cake but I am definitely NOT a baker.

One of the bakers at Boudin Bakery in Fisherma...

(Credit: Wikipedia)

Maybe it’s my rebellious nature (those of use who lived through the 1960’s have that streak) but baking is way too rigid for me.  Baking is chemistry.  It’s Baroque music to cooking’s jazz.  One has specific formulas and rules; the other encourages improvisation.  I know how certain flavors go together and armed with just an idea and my tools I can usually make something pretty good.  Try that with baking.

When you make a baking mistake it’s pretty obvious.  Not so with cooking.  I can eyeball a tablespoon of oil for a pan.  Try eyeballing a tablespoon of baking powder armed with the knowledge that if you’re off the whole project fails.  This is not to say I think less of bakers.  They are far more precise and patient than I tend to be in the kitchen.  I can’t see very many bakers I know or see on TV going off on a rant while many of the chefs appear to be aggressive, anxious, and on edge.  Walk in to any restaurant and you’ll see them both.  Which is, of course, the business point.

Like a restaurant, any business needs both bakers and cooks on the team to produce a complete product.  You need the team members who try new things and crave pushing the boundaries.  You also need the ones who are calmer and more grounded in the “recipes” that make your business go.  Which brings us back to my initial question.  Are you a baker or a cook?  There is no right answer, but whatever your answer is should remind you that you need someone to make the other half of the menu.  You might be a cook who can bake a little (me) or a baker who has kitchen skills but finding both types are what will make your business well-rounded and last.

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What Goes Up

One thing on which those of us in media could always count was the constant gradual increase of prices.  Oh sure, unit rates might drop as audiences came and went, but the underlying metric – the cost per thousand views (CPM) of a target audience – would almost always increase except in times of exceptional economic downturn.   When pricing the CPM of an in-demand target such as young adults, the increases could be pretty substantial. 

That truism may no longer hold.  Witness the start of this piece from the Media Daily News:

In what could be the first material sign that even network prime-time TV is not immune from the physical laws of a rapidly expanding media universe, the average cost of broadcast prime-time inventory has eroded for the first time since the recession. While the rollback is small — the average prime-time cost-per-thousand (CPM) of buying adults 18-49 on the broadcast networks fell 2.4% to $43.06 in 2014 — the fact that it declined at all during a non-recessionary period may signal that even the most premium advertising inventory has hit the wall on Madison Avenue.

It’s all the stuff you read about in economics class coming to pass, I guess.  Inventory is no longer a scarce commodity although one could argue that if we’re still approaching every impression as equal we haven’t learned much.  Cross-platform content may be triggering cross-platform buying, and the lower CPM’s from those newer platforms might just be a drag on the older ones.  The reality is that we’re moving from buying demographics to buying behaviors and so many of the old measures just aren’t applicable.  Men 25-54 can’t really be aligned with “people who visited a car dealer website in the last week” even though both can be purchased.  That said, the trend lines for all the CPM’s are headed downward which can’t be a good thing from any ad-supported business model.

I guess if you’re a buyer you don’t mind so much.  The problem is that over time much of the high quality bait (read that as content) for the audiences you seek may wither away, lacking adequate financial support from the inventory it generates.  The audiences will go elsewhere, of course, but maybe not to something that’s ad-friendly (or ad-supported).  Penny-wise and pound-foolish?

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