Category Archives: Reality checks

Snowing Our Ignorance

It’s snowing here in Central North Carolina. Again. Is that unusual? Well, the area usually gets less than 6 inches of snow a year and we’re about to get 4 or so. We also got a few inches several weeks ago. When we got a dusting (and to my Yankee friends I know that 6 inches are pretty much just a dusting) of snow last year – maybe half an inch – the area came to a complete halt and schools were shut for 4 days. You can imagine what 4 inches will do. Fortunately, by the weekend it will be near 70 degrees so the accumulation shouldn’t be around very long.

Photo by Catherine Zaidova

Other than venting about the golf courses being covered in white, why do I bring this up? Because it’s symptomatic of something which has business implications. Increased snowfall, extreme temperature changes, and other weather phenomena are indicative of something going on. It’s pretty clear that something has changed and yet there are those who turn a scientific and factual issue into a political one. Folks, you can call it climate change or you can call it Fred but no matter what you call it, it is real.

You know, of course, that we don’t do politics here on the screed and my point isn’t that we need to acknowledge that the weird weather everywhere is the result of climate change. The point is that any businessperson can give their own interpretation about what they see going on in the market and in their own enterprise. The problem is that sometimes their interpretation conflicts with the empirical evidence – the facts. A single data point isn’t a reason to change your entire strategy, but when you have enough data points to produce a reliable trend, attention must be paid.

There are some very famous studies that were conducted by Stanford in 1975. They showed how people’s opinions are often unmoved by facts. One need not go a heck of a lot further than your own Facebook feed to see one person trying to change another’s mind using some fact-based evidence and failing miserably. The cold weather and snow here remind me that you can deny the facts but that denial won’t keep the snow from falling. Question the sources of information, question the interpretation of information, but once those questions are answered, don’t deny the facts. You still will have to shovel up the aftermath regardless. Make sense?

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Don’t Be Eeyore

And we’re back! Happy New Year to each of you. I hope whatever time you were able to take off was fun and, more importantly restorative.

Eeyore as depicted by Disney

(Photo credit: Wikipedia)

This is the time of the year when we’re inundated with ads for resolution fulfillment. You know: weight loss, smoking cessation, and products and services that will help you to achieve whatever new goals you’ve set for yourself during the upcoming year. In many cases, people make these resolutions to raise their happiness quotient. They are trying to have their reality exceed their expectations, which is one traditional measure of happiness. Improving the reality – bringing it up to or exceeding whatever expectations they have – improves happiness.

There is another way to go about this, of course, and that’s to lower expectations. Think of Eeyore, the gloomy donkey. He expects that a sunny day will become rainy and that a rainy day will result in floods. His expectations are low and so he is rarely disappointed.

Some folks think that way about their businesses. They have low expectations so that they’re not disappointed with the outcomes. The issue with that is that both in business and in real life it becomes a self-fulfilling prophecy. We expect next to nothing or to be dissatisfied with things and when we get very little or aren’t satisfied, we’re actually kind of OK with it since we didn’t expect anything otherwise.

So if you’re the resolution-making kind of person, maybe you can make one more: not to be Eeyore. I believe that our expectations affect our decision-making. If we don’t have any expectations at all we’re paralyzed. Having negative thoughts will depress you and low expectations are premised on negative thoughts. You don’t need a Debbie Downer in either your personal or professional life and you certainly don’t want to be one.

Please don’t misread this as encouragement to throw caution to the wind. Jumping off a roof, either literally or figuratively, because you have a high expectation that you can fly is just nuts. But don’t be Eeyore. Things are going to go wrong from time to time. Learn from it and keep refining those lofty goals. You might not achieve every single one but it’s also about the journey, right?

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You’re On Your Own

A decade has passed since I last held a “real” job. My kids call the work I do now “Daddy’s Phony Baloney Made Up Job” but hey, it pays the bills so what can I say?

I didn’t realize when I left corporate life 10 years ago that I was actually beginning to ride a wave that continues to grow. I had joined the gig economy. What’s that? A gig economy is an environment in which temporary positions are common and companies sign up independent workers for short-term engagements. Companies don’t have “employees”, they have consultants or contractors. Think Uber – every driver works for themselves. Rather than a corporation of thousands, we have a thousand corporations of one.

According to Intuit, by 2020, 40 percent of American workers will be independent contractors. It’s liberating in some ways and incredibly stressful in others. No guaranteed paycheck. No paid-for healthcare or other benefits. You can set your own schedule and work as you choose but you have to go find that work. I mean, unless you’re a pro, playing a lot of golf doesn’t pay the bills.

We’ve become a society where we’re on our own. Putting aside what may be happening with small social safety net we do have here (no politics, please!), many more people are going through their daily lives without the safety net a “real” job provides, and many of the full-time jobs that are out there pay wages that haven’t increased in years because the demand for the shrinking number of jobs is still high. We have seen the growth of businesses and services that support individuals rather than corporations. Sites that help you find gigs (as opposed to full-time employment) are plentiful although in many cases they become places where it’s a race to the bottom with respect to what you can get paid.

What strikes me is that I struggled in many ways to get my business on a good track despite many years of business experience, having managed dozens of people, and being responsible for a multi-million dollar P&L. I often wonder how many kids starting out in this economy are going to struggle and fail without any sort of mentoring. I don’t mean the relatively easy stuff such as how to keep a proper set of books so you don’t have tax issues. I wonder about the hard stuff that involves learning how to formulate ideas and how to express them. It’s the stuff that we don’t learn in school that forms our business education (and that means you too, MBA’s). It’s hard to get that while you’re on your own.

This trend of being on your own is going to continue and to grow as more companies downsize and robots of some sort begin to perform tasks once performed by humans. Who is going to program and service those robots? Independent contractors, no doubt. Maybe you?

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