Category Archives: food

Supermarket Eyes

Foodie Friday (yay!) and I want to write about a topic inspired by my local supermarket.

The interior of a T & T store

(Photo credit: Wikipedia)

I know what you’re thinking – awfully boring for the readers looking for a cooking tip or at least another place to complain about my recipes.  Stay with me – it’s kind of an interesting story that related to food and to business.

I’ve been going to that same supermarket for at least a decade.  I know the store like the back of my hand.  Or at least I did until a week or so ago.  They’re doing some sort of work and “improving” the store layout.   You can bet corporate management is at work here – I’m sure there are a bunch studies on shopper movement and purchasing that are in play. Most of the shoppers seem to use a hand-held scanner which traces their movements while shopping in addition to allowing a quick getaway once shopping is over via self checkout.  That data might have something to do with the changes as well.

Why I bring this up is that I noticed something while shopping in the “new”  store.  Since I no longer knew what was in each aisle or where the things I needed were, I paid a ton of attention to every shelf.  In fact, I discovered a couple of interesting food items that had probably been there for a long time.  I’d never had occasion to be or look where they were so I missed them.

That’s the business point too.  Most of us go about our days as if we’re in that very familiar store.  We know where the things are that get us through our days  but because of that we’re a bit oblivious to other things all around us that might be useful.  We need to make a mental change and approach our business lives as if we’re in that reconfigured store.  That small change in perspective can result in a big change in results.

Happy hunting!

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Espagnole

Let’s get a little technical for our Foodie Friday fun this week. No, not technical in the technology sense. It’s our food day, after all. I’ve written before about the Mother Sauces (there will be a quiz!) and for some reason one of them – Espagnole – popped back into my head yesterday while I was out doing an errand. Kind of weird, I know, but stay with me.

The other four mother sauces are ones I suspect any of you who cook use on a fairly regular basis. It’s hard to cook Italian food without a tomato sauce being involved. Bechamel is the basis for so many things, from mac and cheese to Moussaka. Hollandaise is used as is (mmm…eggs Benedict…).  I’d argue that Veloute is more widely used as well even if people don’t know what it is.

Espagnole, which is a brown sauce generally reduced several times and is meat based, is sort of the quiet fifth wheel.  It’s not glamorous.  It’s not easy to make and is generally not used as a sauce by itself.  It’s the basis for other sauces (hence a mother sauce) and its deep flavor, brought on by hours of cooking, is part of what distinguishes a professional kitchen from what the rest of us do in the home.  It needs a lot of attention – frequent skimming of fat, for example – to get it right.  Once you have it, however, many other wonderful things are possible.  Which, of course, is how I got on the subject and the business point.

I was thinking about a friend who is having some trouble in his job.   He’s quietly efficient and the firm is much better off with him there.  The word that popped into my head was…well you can guess.  We all know people who are the Espagnoles (is that a word?) of our businesses.  They are there in the background and they’re easy to overlook.  Without them, a lot of other things are impossible, or least don’t turn out as well (try a mushroom sauce made with a great Espagnole – you’ll know!).  Just as Espagnole is given equal billing as a mother sauce, we need to recognize the contributions of the quiet ones or the ones in the less glamorous jobs.   It’s their Umami that gives our businesses depth even if we have to build on their solid foundation to form the ultimate product.

Do you know someone like that – an Espagnole?

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Management And Mussels

Foodie Friday!  We were out to dinner last weekend and two of us split a plate of mussels as an appetizer.

Mussels at Trouville fish market

(Photo credit: Wikipedia)

They were delicious but they also got me thinking.  As you’re probably aware, mussels are part of the clam family.  There are lots of different varieties and you can prepare them in any of several ways.  You can grill them, fry them, smoke them or boil them.  Most of the time, they’re steamed in wine and/or water with different herbs and garlic.

Unlike other types of shellfish, I’m not aware of many places serving mussels on the half shell uncooked.  I’m not sure why that is although I’d speculate that it’s because their shell seems more fragile to me – sort of like steamer clams which aren’t really suitable to be served on the half shell.  It would be hard to get them open without breaking the shells and disturbing the meat inside.  You can tell if they’re alive before you cook them (and the MUST be) because they’ll shut down a bit when you disturb them.

Isn’t it interesting how working productively to supervise other folks can be just like cooking mussels?  The method of doing so usually involves the application of slow, gentle heat to coax the best out of them.  You can’t just apply that heat, to people, however intensely, and expect them to turn out great results.  Screaming at staff doesn’t work, nor do threats.  Explanations of goals and desired outcomes as a conversation (not a lecture) work wonders.  You’re in charge – you need to add the things that will enhance what your folks are bringing to the table – herbs and spices to the mussels; clear direction, and timing for your staff.

The expressions “clam up” applies both to shellfish and people.  Make them feel unsafe and they shut down, drawing shells tight around them.  It’s critical to notice if people DON’T react to events going on around them.  Those may be the ones that have lost their spark completely and, like dead shellfish, need to be dealt with before they spoil the dish (they can make you sick too!).

Managing as if you’re cooking mussels isn’t a bad thought in my book.  Yours?

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