Monthly Archives: February 2012

What Are You Going To Do About It?

I’m thinking about going into the life-preserver business because every day I become more aware of how many people are drowning.  Then again, I might already be in that business since part of what I do as a consultant (or am I a lifeguard?) is to help my clients break free of the ocean of data that surrounds them.

English: A life preserver icon.

Image via Wikipedia

Maybe you or someone you know is caught up in the same rip-tide – the one where you know more and more each day about your customers, your business, and how they interact and yet you struggle to use that information to advance your goals.  The good news is you’re not alone.  The bad news is you’re not alone. Continue reading

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Filed under Consulting, digital media

Worst Foot Forward

If I was going to ask you to spend a good deal of money with me, I’d be smart to make sure you felt I was trustworthy and reasonably intelligent. Let’s say I’m trying to sell you a car, which is a pretty big expenditure. Would you buy a car from this man?If I was to reach out to you, I might do what I could to give off an image of reliability and stability – two things I’d like in a car as well as in the salesperson selling the vehicle. Which is why something I received in the mail yesterday is so baffling and yet so instructive and so I’m sharing it today. Continue reading

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Filed under Helpful Hints

How I Won The Super Bowl

I hope you all enjoyed the Super Bowl last night. Whether your team won or lost, it was a well-played game and this year I thought the game was better than most of the ads. I was rooting for the Giants and took a few precautions to assure their victory. I fished out the seat cushion on which I sat in the stadium in Tampa during the 1991 game when the Giants beat Buffalo. I also put on a shirt I got in 2008 at the game in Phoenix where the Giants beat the Patriots. Of course, I did not put on a cap from the game where the Giants lost to Baltimore – bad mojo, obviously.

I’m pretty sure I’m not getting a ring from the team to thank me for my part in their victory. But as I reflected on the behavior, I realized that we might just behave the same way in business too. Continue reading

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Filed under Helpful Hints