Tag Archives: Website

Overcoming Your Brand

I meant to write about a something I read a couple of weeks ago and of course I forgot about it.  Better late than never, hopefully.

The piece was a blog published by NPR about  readership of media outlet websites.  As it turns out, users are turning to websites belonging to cable TV news ahead of websites for newspapers.  I wasn’t really surprised but it raised a thought I’d like to share and about which I’d like to get your take. Continue reading

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Filed under digital media, Thinking Aloud

Failing Correctly

the Twitter fail whale error message.

Today’s post is about a great example of how you can fail and leave users feeling good about you.  I signed up for a new web service after I read about it on a tech blog. I won’t tell you the name but in short it’s something that syncs all of your contact information together in one place. When you have as many “places” as I do, and the accompanying contacts, this is a great thing to have. If it worked. And it didn’t. But here’s why I’m OK about that. Continue reading

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Filed under Consulting, digital media, Helpful Hints

It’s Not My Problem

A broad metal chain.

Isn’t finger-pointing annoying?   Especially when it’s coupled with a shrug of the shoulders and a dismissive attitude?  I think it is.  Of course, it’s kind of ironic that in raising the issue I’m actually pointing a finger at it, but too bad (he said, shrugging his shoulders and being dismissive).

But it’s a serious issue, especially as the technology we use to run our businesses (or upon which we build the entire enterprise) gets more complicated and providers become intertwined.  Here’s what set me off. Continue reading

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Filed under digital media, Helpful Hints