Tag Archives: Super Bowl

Worst. Call. Ever.

I suspect you watched the Super Bowl last night. Hopefully you did so all the way to the end and you witnessed the subject of today’s rant. For any of you who missed it, the Seahawks were driving and were on the 1 yard line, about to win the game. They just had to run it in and had 3 tries to do so (OK, maybe 2 since they only had one time out left). I’ll let the Times explain:

The San Francisco 49ers' Super Bowl XXIX troph...

 (Photo credit: Wikipedia)

A team with Marshawn Lynch, one of the best goal-line running backs in football, instead opted for a far riskier option, and Malcolm Butler made them pay, intercepting the ball at the goal line to effectively end the Seahawks’ hopes of winning a second consecutive Super Bowl.

Coach Pete Carroll took responsibility for the call after the game. So did his offensive coordinator, Darrell Bevell. Whoever actually made the call, the decision joins an ignominious list of the worst coaching decisions in sports history.

There is a business point in that decision.  Simply put, rather relying on the proven strengths of his team, the coach opted for trickery.  Obviously, it backfired and they lost the game.  It’s a good lesson for all of us.  We invest a lot of time in building our team and our business.  We come to realize over that time the things at which we excel and which help us win.  Those are the things upon which we must rely, especially during crunch time.  Trying “trickeration” may seem like a fine idea but it usually isn’t as good as doing what is known to work.

It wasn’t absurd to think of trying a pass play when everyone is expecting a run.  What made it such a bad call was that the passing game hadn’t been particularly effective and the Seahawks had lived on Lynch’s running ability all season.  Expecting him to run at you is not the same as stopping him and the Patriots hadn’t done so without at least a yard gained during the game very often.   In business it’s not about what the competition is expecting.  It’s not about trickery or fooling anyone.  It’s about executing better than they do and producing a better product or service.  Ask Apple.

Thoughts?

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Getting Engaged

Last night was the annual advertising festival known as “The Super Bowl.”

The San Francisco 49ers' Super Bowl XXIX troph...

(Photo credit: Wikipedia)

They play a football game while the ads aren’t running although the one they played last night was not great. If you think I’m emphasizing the ads over the game or being a little too tongue in cheek some polls find up to half the viewers consider the ads their favorite part of the viewing experience.

This morning there is ample discussion of the ads and given that time in the game itself cost north of $4,000,000 for a 30-second unit, the brands running these ads try to deploy them before the game in the hopes that they’ll “go viral” to some extent.  They were successful: Super Bowl ads running on YouTube weeks before the big game were watched 66,058,625 times before this weekend. Since that’s all the ads in the aggregate, it’s only a fraction of the audience the commercials had in the game broadcast.  However, every eyeball is valuable and the digital versions can be looked at in other ways that demonstrate engagement.

According to Tubular Labs, an analytics company,  a number of the ads also generated some buzz via tweets and  Facebook shares and they compared those activities to the ads’ YouTube views to measure the total viewer engagement with the ads.  That’s where I get a little lost and here’s what I mean.

There is an AXE ad with  3.6million views.  It was shared on Facebook 50,000 times and tweeted roughly 5,900 times.  The analytics company says these social actions translate into a 1.6% engagment rate which was the highest they saw.  The lowest engagement, for a Butterfinger ad, was tiny – .03% and shares were in the hundreds.  Interesting, but it leaves out a very key measurement.

What is every one of those shares for the AXE ad went something like this:  “Kiss For Peace” is the worst ad I’ve ever seen.  Why would you waste money on this crap?  I’m never going to consider AXE again.  Engaged?  Yes.  But is that the sort of engagement we want as marketers?  What if every Butterfinger share raved about how good it the ad was and expressed a desire to eat a Butterfinger immediately?  Better?

It’s always important to measure.  It’s also important to dig a little deeper into those measurements.  I’d take smaller positive engagement over larger expressions of anger every time.  It’s not just “what is it?” but also “what of it?” as we gather data.  Make sense?

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How I Won The Super Bowl

I hope you all enjoyed the Super Bowl last night. Whether your team won or lost, it was a well-played game and this year I thought the game was better than most of the ads. I was rooting for the Giants and took a few precautions to assure their victory. I fished out the seat cushion on which I sat in the stadium in Tampa during the 1991 game when the Giants beat Buffalo. I also put on a shirt I got in 2008 at the game in Phoenix where the Giants beat the Patriots. Of course, I did not put on a cap from the game where the Giants lost to Baltimore – bad mojo, obviously.

I’m pretty sure I’m not getting a ring from the team to thank me for my part in their victory. But as I reflected on the behavior, I realized that we might just behave the same way in business too. Continue reading

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