Tag Archives: Senior management

Making The Doh!

Friday at last, and we’ll do our usual Foodie thing this week with a focus on doh.  That’s not a typo – it’s doh in the Homer Simpson manner:  I want to review a few of the most common mistakes we make in the kitchen.  The inspiration was a recent piece in Cooking Light.  They cited 25 common errors – I’m going to lay out a few this week and maybe we’ll get to some others next week.  Of course, the lessons they teach won’t be restricted to the kitchen either…

Homer Simpson

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The first one is something that I’ll cop to myself : you don’t taste as you go.  Old seasonings, a particularly pungent batch of herbs, how much natural sugar is in the food can all affect the taste of the dish and no recipe can account for all of these things.  You have to taste as you go and adjust.  Of course managers often make that same mistake in their offices – they don’t taste.  What I mean is that to get where they are, managers have followed some sort of recipe and generally have written (in their own minds, if not on paper)  other recipes for how they want things to run.  That’s great, but one has to taste too.  I’ve known bosses who lock themselves away in their offices and don’t wander about among their staff speaking, listening – tasting!

Another mistake:  you don’t read the entire recipe before you start cooking.  This is how you get 6 steps into a dish and realize you’re missing an ingredient or haven’t heated the oven or don’t have the right size pan.  Figuring out a dish takes an hour longer than you have won’t make whomever you’re feeding very happy.  In business, we make that mistake as well.  We agree to deals without getting into the fine points of a contract or we begin projects without really thinking through every step.  That sometimes results in work grinding to a halt as we hit issues that arise but were very predictable had we thought things through in-depth – had we read the whole recipe.

Finally today, we don’t know our oven’s quirks and idiosyncrasies.  Every oven has hot and cool spots.  Baking or roasting without taking those zones into account can result in uneven cooking or over/under done results.  The same is true of your staff.  If we treat each team member’s work habits as the same we get projects done piecemeal or qualitatively unevenly.  Some folks need careful instruction; others need only to be told the basics.  We need to make sure we know how often to check on the progress and adjust based on how things are moving along.

Funny how a kitchen is like an office, even when you’re not a cook!  Better that we stick to making dough and not making DOH!

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Beating Up The Straw Man

I think we’ve all met The Straw Man somewhere along our business journey. No, he isn’t a person. He’s the distorted version of something that moves the argument away from the real issues. I say that Bill has a great idea to improve something. Bill’s idea involves changes in your area and so you say Bill is constantly late for work. We then spend time discussing if Bill is a valuable employee rather than if Bill’s idea can improve our business. Meet The Straw Man.

Straumaa or Straw man, one of the Bärzeli figures

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To venture into the land of politics, given that it’s an election year, The Straw Man will be making hourly appearances on TV.  No matter what your political beliefs if you listen carefully much of the discussion is not about how to solve real problems (here is my plan) but about side issues, quotes out of context, and the character of the other side.  Guess who just joined the conversation?

While I’m not sure we can do much Straw Men on the political front, we sure can in business and here is how. Continue reading

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Jumping To Conclusions

Another business lesson from politics today. Then again, politics is a business so I’m not sure why I sound a little surprised. Despite the fact that I don’t express political points of view in this space, I guess you can tell I pay a lot of attention to that business as well as the ones I write about more often.
We’re in the midst of primary season for one party. Unless you’re under a rock, you have probably heard that former governor Romney just won the Florida primary pretty convincingly and there are calls for other candidates to admit defeat and let Romney focus on the general election. The three other remaining candidates have refused to pack it in, and therein lies the business lesson. Continue reading

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