Tag Archives: Reality checks

Dues And Don’ts

This Foodie Friday, it’s some words from Curtis Stone that are our topic today. If you’re any kind of foodie you’ve seen Curtis on any number of cooking shows. You might also think that he’s there (as are any number of people on various food shows) because he is a pretty face. Probably not, since he has serious cooking chops, having worked in some of the best kitchens around the world as well as under Chef Marco Pierre White for many years.

I was listening to an interview with him on Eater (link here) and while much of what he had to say was fascinating, one quote caught my ear and I think it’s relevant to any of us in business:

Seen with camera crew at the Indian Market, Sa...

(Photo credit: Wikipedia)

If you think about celebrity chefs, television competition shows, all this stuff that has happened — it’s shining this big light on our industry, which has made it famous somehow. And suddenly cooks are cool. And it’s amazing because it means we have people coming into our industry. But, to your point, they’re coming in for sometimes the wrong reason, and they get in there and they’re like, “Well, I don’t want to peel those bags of onions,” like I was complaining about earlier. But you don’t just get given the gift of being able to use a knife properly. You get it from practice. Kitchens are historically a really tough place to work, and you have these kids coming through that want to be the next contestant on Top Chef, but what they’ve got to realize first is that there’s all these steps to it.

In other words, there’s nothing wrong with aspiring to be the best but you must be prepared to pay your dues. Every business has a set of fundamental skills that serve as the foundation for everything else. Learning those skills isn’t optional. Ask, for example, any lawyer about law school and they’ll tell you that what they learned in law school has little to do with being a lawyer. They’ll also tell you that they’re better off for having gone to prepare for the more applicable skills they learned next. Doctors leave medical school but aren’t allowed to practice on their own. There are many skills they need to hone and to develop before they’re ready for that.

Compare that with business. I’ve had the experience of a kid with a couple of years’ experience under their belts wondering why they’re not being made vice presidents. I’ve worked with founders who are younger than my own children wondering why people might have some qualms about investing in their venture. It’s fine to aspire as long as you recognize that patience is required while you learn your craft and pay your dues. Hey – I’m 40 years into my business life and I’m still learning and honing. Care to join me?

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Filed under food, Helpful Hints, Reality checks

Squashed

It’s Foodie Friday, and this week, boys and girls, I’m not having any fun. I’m experiencing feelings I haven’t had since I found out about the Santa thing many years ago. I’m sorry to end your week on a down note, but I found something out that I need to share. It is, of course, helpful to those of us in business, but it’s really a bummer.

English: A slice of homemade Thanksgiving pump...

(Photo credit: Wikipedia)

You know those cans of pumpkin you use to make pumpkin pie this time of year? That orange goo that turns into warm spice wonderfulness? It turns out that it’s not pumpkin. Nope. It’s squash. In fact, it’s multiple kinds of squash (Butternut, Hubbard, and others) blended together and labeled “pumpkin. The Libby’s people actually have their own variety to replace actual pumpkin, which apparently is too watery and stringy when canned.

I’m sorry if I just ruined Thanksgiving for you. But it points to a broader issue, which is that of transparency. The can says “pumpkin.” I suppose not many folks are lining up to make squash pie, but a lot of folks do think they’re paying top dollar for one species of fish and they’re getting another. They also think they’re buying organic when they’re not.

Trust is among the most important things we try to develop wth our customer base. Once we violate that trust, it’s almost impossible to get it back, and consumers have enough choices that they can move on to someone more trustworthy pretty easily. When you’re pushing pumpkin pie that turns out to be squash, Boston Cream isn’t that far behind. Oh wait – that’s not a pie at all – it’s a cake, technically. OK, apple then.

Don’t serve squash and call it pumpkin, no matter what it is you’re selling. Please?

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Filed under food, Huh?, Reality checks

Who Is Smarter Than You?

One thing that I’ve found over the years is that it’s impossible to stay on top of my game if I’m not continuously learning. I make a concerted effort to do so. I have an RSS reader that’s loaded up with the feeds of dozens of sites. Many are tech sites so I can stay on top of the latest technical developments for my clients. Others are media sites so I’m aware of changes in the marketing world. Still others are more personal – golf sites, food sites, sites that report on social media changes, sites about the analytics world and the sports business. The reader fills up with over a thousand new articles every day and each one is an opportunity to learn something new.

Despite that volume of information, one thing that helps me more than anything else is when I can find a person who is better informed about a topic than I am. I also seek out people whose minds I respect. Many of us don’t like it when we realize they’re not the smartest person in the room. I welcome it with open arms.

That philosophy needs to carry over to hiring. Obviously, the earlier in a candidate’s career we encounter them the less knowledge of the technical aspects of a business they’re going to have. The won’t have a ton of real world experience either. What they can show you, however, is basic intelligence and the other things that we can’t teach. They should demonstrate a capacity to synthesize information and if they’re really smart, they’ll end up making you smarter too.

So who is smarter than you? Ideally, you know many people who are, since interacting with them will make you smarter. I’m sure you’ve run into people who need to believe that they are the smartest person in the room. I certainly have, but it’s a lot more interesting when you encounter someone who clearly smarter than anyone else but never makes anyone feel that way. Better informed is a stepping stone to smarter, but well-informed with an ability to develop new ideas and express them clearly is what’s smart in my book. Yours?

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Filed under Helpful Hints, Reality checks