Tag Archives: Music

Being Your Fool

Unless you’ve been off the planet for the last few days, you’re aware that Prince passed away last week. While the word “genius” is overused, it applies in his case. I hope you’ve seen some of the examples of his art – they’ve been everywhere as the tributes pour in. It’s one of those tributes I’d like to discuss today because it is instructive when it comes to business.

English: Prince playing at Coachella 2008.

(Photo credit: Wikipedia)

Before we get to that example, let me remind you that one aspect of Prince’s genius was his foresight in seeing how the internet and digital technology would disrupt the music business. This is an excellent overview of his relationship with the Internet from the Washington Post. While Price was an early adapter, appreciating how music could now be sold directly to fans without a record label, he also recognized how that very process could wipe out a revenue stream for musicians. As he put it: “Tell me a musician who’s got rich off digital sales. Apple’s doing pretty good though, right?”

Prince recorded an unreleased song called “There’s Something I Like About Being Your Fool,” and that gets us to our business point today.  One of the “tributes” to Prince came from AMC Theaters.  They announced that they would play Prince’s film “Purple Rain” in their theaters this weekend to honor him.  In my mind, this is the furthest thing from a tribute: it’s greed.  There is no mention of AMC letting patrons see Prince’s work for free.  They are charging full price.  There is no mention that all of the admission proceeds will be donated to any of the numerous charities Prince quietly supported throughout his career. I might be totally off base here and AMC might be doing something honorable, but even if I am, the business point still applies.

As businesses, our motives can’t be questioned.  It gets to the issue of trust, and trust is a critical currency these days.  If we’re not believable, whether it’s with respect to our products, our customer service, or our alignment with our customers, we’re in deep trouble.  Maybe AMC is letting people in for free or donating the proceeds but they’re being awfully loud about the film and quiet about the rest. Unlike the Prince lyric, people don’t like being your fool.  Sure, show the movie, but don’t call it a way to honor anyone when you’re lining your pockets using a tragedy.  I’m not that kind of fool.  You?

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Filed under Consulting, Huh?, Music, Reality checks

Heroes

I woke up this morning to the news that David Bowie has died. I know we’re about business here and we’ll get to it, but Bowie was an artist I loved and I’d be remiss if I didn’t use his passing as a starting point today.

http://www.youtube.com/watch?v=m3SjCzA71eM

I first saw him on Valentine’s Day, 1973. From the opening notes of the introduction (Beethoven’s Ode To Joy) until he collapsed on stage after an hour and a half of intense rock, it was unlike any show I had seen to that point. What was striking, besides the music, was Bowie himself: flaming red hair and so androgynous. Spiders From Mars was an apt description, and Ziggy Stardust was mind-altering in terms of how I thought about rock stars. I think I spent a fair portion of my senior year in high school on the lawn outside of the music room listening to “Alladin Sane” with friends.

Over the next few years, I bought every Bowie album, each one different, often with completely different musicians. I first heard Stevie Ray Vaughan on a Bowie album (1983’s Let’s Dance) but Bowie was always a musician with whom other musicians wanted to collaborate – the list is way too long for this space. Let’s just stipulate that anyone who can sing with artists ranging from Bing Crosby to John Lennon to Queen is the personification of versatile.

Another interesting thing about Bowie was how he became different characters over the course of his career. Ziggy Stardust became a soul singer who became the Thin White Duke. Rock became soul which became dance which became electronic which morphed back into rock. He also did many things well – actor, songwriter, performer.

Yes, there is a business point. Bowie’s career was, as Wikipedia says, one of reinvention, musical innovation and visual presentation. Those are three keys that should be a focus for any brand: innovation, reinvention, and presentation. You never quite knew what you’d be getting with the release of a new Bowie record but you always knew it would be good, if not great. We should always be seeking to push ourselves while keeping the core tenets of our brands true.  People need to be able to count on and trust a brand, and Bowie showed us that brands need not stop innovating, growing, and surprising to retain that trust.  That innovation and surprise continued right up until the end with the release of his final album. Universally acclaimed, it is very different musically. Maybe because he knew it was to be “a parting gift” to his fans.

“Heroes” is probably my favorite Bowie song.  It came out my senior year in college (a school that Bowie’s wife Angela got kicked out of, by the way), and I’ve found it to be inspiring ever since. Great products can do that.  Have a listen and take a moment to miss what Bowie, one of my musical heroes, has taught us.

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Filed under Music, Thinking Aloud

The Blend

One of the really special things about the holiday season in my town is the concert put on each year by the high school music department. They held the 75th annual one over the weekend and it was great. It also offered us an instructive business point as well.

Philharmonic Orchestra of Jalisco (Guadalajara...

(Photo credit: Wikipedia)

The school’s band, orchestra, chorale, and choir all perform. While I never played in the orchestra, I did play in my school’s band (saxophone, thanks for asking) and I sang in the choir. When I go to concerts of this sort, I always listen for the one thing my conductors used to emphasize: the blend. If you’ve ever gone to a school concert, inevitably you hear the voice or playing of a really talented kid above all the others. That’s exactly what you don’t want to hear, because it has the effect of distorting the overall sound.  Really wonderful musical groups sing and play as one instrument.  Every component of that instrument is in sync – on exactly the same beat with exactly the same dynamics.  It’s the conductor‘s responsibility to make that happen. I recall how when our musical groups were doing extremely well in rehearsal, the conductor would often walk to the back of the auditorium and listen.  We were all working together so well that we really didn’t need to be lead.

Like that conductor, a great manager needs to be able to make the blend happen.  We need to let individuals sing their parts loudly, but we have to blend all of those parts together in a single, overarching product that’s our brand presented as one. Without the blend, it’s just a cacophony.  It’s not just within your own unit either.  The blending across departments is critical today more than ever.  As an example, think about how marketing and tech have become so totally intertwined. The Chief Marketing Officer must blend with the Chief Technical Officer in a seamless duet or the organization is absolutely not going to sound right.

The next time you hear some live music, listen for the blend and think of your company.  Are you putting out a unified sound that’s greater than the sum of its parts, or does the world hear a lot of strong pieces that are disjointed and not pleasing to the ear?

 

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Filed under Music, Uncategorized