I received a bill yesterday from the folks at Exxon/Mobil. It’s my regular monthly credit card bill except this one wasn’t so regular since the $50 bill also had a $35 fee appended to it because apparently the payment got there a day late. OK, so maybe I should have told the bank to send them the money a day earlier but I didn’t and, frankly, the business lesson isn’t about the bank and electronic payment. Continue reading

