Tag Archives: managing

Sous Contrôle Régulier

This Foodie Friday I’d like to revisit the subject of sous vide cooking. I blogged about this (you can read that post here) 18 months ago after I received an immersion circulator as a gift. I’ve come to love cooking this way. Not only is it easy but the results are amazing.

For those of you unfamiliar with the term, sous vide (literally “under vacuum”) is a cooking method in which the food is placed in a container of some sort (I generally use a Food Saver bag) from which the air is vacuumed out. The sealed bag is then placed in a water bath which is held at a constant temperature by the immersion circulator. It can’t overcook since it never gets hotter than the target temperature you set. While, for example, the center temperature of a steak you cook on a grill might be perfect, the outer 40% is probably overcooked (that gray layer is overdone, friends). That doesn’t happen using sous vide, although you do need to sear the outside of anything you cook briefly once it’s done.

During the earlier post, I made the business point that sous vide thinking in business is dangerous because it might lead to complacency since the method is very “set it and forget it.”. I failed to mention, however, the good things we can learn in business from sous vide. The key to this method isn’t really the vacuum – it’s the steady temperature control.  This sort of constant environment provides a couple of advantages.  Not only does it prevent overcooking as mentioned earlier, but it also is very repeatable. Maybe instead of being labeled “under vacuum,” this method should have been called “under regular control.”

The analogy to business is pretty clear in my mind.  Having worked for bosses who are very hot and cold (much like an oven’s fluctuating temperature), I can tell you that I much preferred working with managers who were more on an even keel.  I’m sure your staff, co-workers, partners and clients feel the same way.  Fostering repeatable results from our team is one of the role roles any manager plays. The fact that the food is in a bag, a closed environment, plays a role as well.  The bag keeps all the moisture in so the food braises.  If you’ve ever had a nicely braised short rib or lamb shank you can appreciate how wonderful the results can be from this method.  In business, keeping an inclusive team mentality is the equivalent of a closed bag in my mind.

I’ll repeat the warning about complacency, but I can’t recommend using the regular, even control of sous vide strongly enough, both in the kitchen and in business.  You in?

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Filed under food, Thinking Aloud

Pimento Cheese (Again)

Our Foodie Friday topic this week is pimento cheese. Unless you live below the Mason-Dixon line in the US or are a regular attendee of the Masters Tournament, you might be unfamiliar with the stuff. My late father in law was from South Carolina and it was in his home that I received my introduction to it. Having grown up in New York, I had no clue that pimento cheese was, and is, a staple in most southern homes.

Jessica will have the recipe up shortly

(Photo credit: Wikipedia)

At its core, pimento cheese is just cheddar cheese, pimentos, and mayonnaise. That said, very few people I know who make the stuff make it that way. I’m partial to Craig Claiborne‘s recipe which incorporates two kinds of cheese, lemon juice, Worcestershire sauce, scallions, garlic, and hot sauce along with the basics. Other folks will argue for hours about which kind of mayo is best, Duke’s being the regional favorite. Bell peppers, sugar, cream cheese and other ingredients might make appearances as well.

It’s great to keep a tub of pimento cheese in your fridge for a quick snack.  You can also make sandwiches, slather the stuff on burgers, or use it as a dip.  It actually has an interesting history that dates back to the early 20th century.  As with barbecue, there are regional variations.  There are also dozens of pre-made brands sold in the supermarkets although I’m fairly certain one can whip up a batch in less time than it takes to go shopping for the inferior, premade product.  What’s the business point?

As with pimento cheese, there is no single right way to accomplish most business goals.  Very often, the route we choose is based on the resources we have, just as the final cheese product can depend on what’s lying around the pantry.  We need to keep open minds about proposed solutions and keep them as simple as possible.  One needn’t go to the trouble of making mayo or using fancy cheese in order to get a great result.  The best recipe is the one that gives you an outcome that pleases you the most, both in the kitchen and in business.

I wrote about pimento cheese a few years ago.  I ended that post by reminding us that our job as managers is to get everyone on the same page no matter which recipe we settle upon.  Good advice then as well as now, I hope.  Enjoy the weekend!

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Filed under Consulting, food

Provocateurs

Every business needs a provocateur. It could be someone external such as a client or a vendor but it’s way more preferable if it’s someone internal to the organization. If you’re not familiar with the word, it’s defined as a person who deliberately behaves controversially in order to provoke argument or other strong reactions. An agitator, a shit-disturber. Let me explain.

The biggest enemy of any organization is complacency. It’s easy when things are going well enough to be lulled to sleep by the lullaby of good numbers. Complacency is also the result of what I believe to be a fairly common mentality: don’t make waves. How often did you or someone you know report on some crisis that was occurring in a business and their response was to keep their heads down and wait for the crisis to pass?

Provocateurs force us to be better. They challenge assumptions and force us to look at alternative views of the future. Even though the word has negative connotations, I think one can play this role in a positive manner. In fact, it’s almost an imperative for any manager who is worth their salt.

Let me add a word of caution.  I’ve known (and worked for) managers whose m.o. as provocateurs was to pit their staff against one another.  They’d foster internecine warfare and see who came out on top.  This is NOT the sort of thing I have in mind because all that sort of provocation accomplishes is to burn down some of the foundation upon which a business is built.

Ask questions.  Challenge assumptions.  Provoke discussions.  Make some waves.  Is it risky?  Sure, but just as with any risk the rewards should the risk pay off are tremendous.  You in?

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Filed under Consulting, Thinking Aloud