Tag Archives: honesty

Strange Brew

“Strange brew, killin’ what’s inside of you”.  That’s the refrain of Cream’s 1967 song and our Foodie Friday theme today.  I got to thinking about this as the “pink slime” debate raged.  For anyone uninitiated, that’s a food additive that meat processors use and many of us unwittingly consume.  Suffice it to say it’s gross.  There was an article in the Wall Street Journal about it last week.  That piece got picked up in a post by Media Post about the controversy.  Not the best of things to read around meal time.  I don’t care to have ammonia in my food.  In fact, I definitely don’t want anything in my food that I would not be expecting and if there is something unusual in there it needs to be identified so I can make a decision about how brave I’m feeling.

SAN FRANCISCO, CA - JANUARY 31:  Fresh ground ...

(Image credit: Getty Images via @daylife)

Every so often I think it’s good to remind ourselves that these types of products don’t make themselves and that food isn’t the only business that produces products that aren’t fully transparent with respect to how they operate.  Tracking pixels anyone?  As marketers, there’s really no upside in being nefarious.  In a connected world, we end up getting caught more often than not.  As people from Nixon to Clinton can tell you, the cover-up is way worse than the crime.

Let’s think about this from MSNBC.com:

Food adulteration is more than just your neighborhood fish counter selling you farm-raised salmon and telling you it’s line caught. It’s ingredients that can go in ingredients to make products sold by your reputable local grocer or restaurant.

New research shows that the most common food fraud ingredients are olive oil, milk, honey, saffron, orange juice, coffee and apple juice.

I find myself shopping more often at places that display clear labels about food origins and buying products with ingredient lists and nutritional information that go beyond what’s mandated by law.  Hopefully they’re being honest.  But why should I have to think about that?  Who makes the decision to lie?  What’s the situation in your industry?

Thoughts?

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Filed under food, Reality checks

Who touched my stuff?

You just made the list, buddy. Also, I don’t like no one touching my stuff. So just keep your meat-hooks off. If I catch any of you guys in my stuff, I’ll kill you

OK, so someone touched my stuff.  Well, not my real stuff – my digital stuff.  Specifically, somewhere between my web host, Spry, and the Gmail client I use to access the mail on the Spry server, something changed.  Yes, I’m aware that there have been big problems with Gmail recently, although I must admit that I have not had any trouble with one account while another one is inaccessible.

Nope, all was working quite well until late last week.  For months, Gmail would ping Spry every so often, emails sent to my business mail would pop up and I’d be…umm…in business! Then, nada.  I became Mr. Unpopular.  In fact, in looking at it, it was around 7:30 Thursday evening when the mail stopped flowing.  When I had received nothing via Gmail on Friday, I used the Spry client (not as nice as Gmail) to check mail.  Hey!  Turned out I was the belle of the ball and now officially negligent in responding to the folks who had written.

So fess up.  Someone changed something and now it’s broken.  As businesspeople, it’s important to constantly improve the product, but when something goes wrong, we need to let the people who rely on us know that we screwed up.  Did the folks at Spry do something to change how POP access happens?  Don’t know.  Twitter had way more to say about Google’s problem than did Google (such irony) and that’s wrong.

The problem happened late afternoon Eastern Time and so caused an explosion in the US blogosphere. Google said it didn’t usually respond publicly to such problems, but decided to because: “We heard loud and clear today how much people care about their Gmail accounts.”

Doesn’t respond publicly?  The openness of the web should inspire the same open, candid atittude among those who derive their living from it.

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Filed under Helpful Hints, Huh?, Reality checks, What's Going On