Tag Archives: Foodie

Garlic And Customers

Friday means time for our Foodie Fun screed.  Today, I want to talk about garlic.

An Ikea garlic press, with pressed garlic.

(Photo credit: Wikipedia)

You’ve probably cooked with it and I’m dead certain you’ve eaten it.  One thing you’ve probably noticed as you’ve done either is that raw garlic can have an unpleasant, sharp, hotness about it.  If you turn up the heat and try to cook that out and aren’t careful you can burn it, which makes it incredibly bitter.  Even when you cook it carefully, if you do your prep work on the garlic too early and it sits, the flavor can be off.  Who thought something so small could be so difficult!

The root of the problem is something called allicin, which is a compound that forms when you cut into the cells and continues to build as it sits.  The way to handle the build-up is either not to let this happen in the first place, giving it immediate attention by cooking it or to put the chopped garlic into something acidic such as lemon juice to convert the allicin into a few more mellow compounds with long, hard to spell names that also form when the garlic is cooked (they’re sulfides for you chemists out there).  You’d do that for a salad dressing, for example, where you’re using raw garlic.

I realize this is a business blog so you’re probably wondering what the heck garlic has to do with your business.  What came to my mind was how we deal with other people – customers, clients, co-workers, and bosses.  Once something injures them – as when we cut garlic – the defense mechanisms spring into action – just as garlic forms allicin.  The longer we delay dealing with the situation, the more of what we don’t want builds up – allicin or anger, in the case of the humans.  We need to handle problems quickly, either by resolving them or by putting them into a context that allows us the time we need to formulate the solution.  Reacting with intense heat – burning the garlic – usually doesn’t work too well.  In the case of the aforementioned groups, letting them know you hear and understand their situation and that you are working to resolve it is the equivalent of the gentle heat needed to turn raw garlic into something fragrant and delicious.

I don’t advise mixing my metaphors here –  dealing with a teed-off person face to face after eating garlic isn’t going to help matters.  However, the lesson we can learn from the plant just might!

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Seeds

For our Foodie Friday Fun today, let’s spend a moment on seeds.

Sunflower seeds

Sunflower seeds (Photo credit: Wikipedia)

I realize that seeds probably aren’t the first thing on your radar screen when you’re contemplating snack foods.  Too bad.  Seeds are nutrient-dense and are filled with phytosterols, these things in plants that are as effective as many of the prescription drugs a lot of folks are taking to lower cholesterol.   I’m a fan – pumpkin seeds are the best thing in my book about carving those gourds around Halloween, and no baseball player has gone through their career without chomping in a bunch of sunflower seeds at some point.  I’m not sure many of them think about how they’re full of antioxidants to protect against UV damage from playing ball in the sun, however.  I also don’t think many of us consider hummus as ground sesame seeds (well, the tahini used to make hummus is exactly that) and we tend to throw seeds from fruits such as papaya away when in actuality they’re really good for us.

Here’s the thing about eating seeds – they can, in some cases, be a lot of work.  After all, pumpkin seeds (if you’re making them yourself) need to be extracted, cleaned off, roasted and seasoned.  Sunflower seeds have to be extracted from their hard, inedible shell.  Maybe that extra bit of business to get them ready is why I find them so satisfying to eat.

The business point is pretty straightforward.  As managers we tend to focus on the fully developed plants when in fact the seeds might be better for us.  I focus a lot on potential when I’m hiring or promoting, and that’s not just on junior people.  I’m looking to see if there’s a seed somewhere that might even be better than the plant I’m seeing.  It’s not jut solving the immediate need (hunger) but looking to the future as well (health).

What seeds are you eating?

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Simple Isn’t

For our Foodie Friday Fun this week, let me ask you to put on your food critic hat.

English: Roasted chicken Español: Pollo asado

(Photo credit: Wikipedia)

When you try out a new restaurant, and assuming it’s not an unusual cuisine, what dish do you look for on the menu to test the kitchen’s cooking skills?  For me the answer is always a roasted chicken.  That’s right – plain, roasted chicken, the simpler the better.  My thinking is this:  nothing simple is ever easy.  If you’ve ever done roasted chicken, it’s tremendously difficult to present a perfect dish.  The breast meat moist, the thigh properly cooked, the skin crisp.  There are different densities and cooking times for all of them.  Overcooking the bird can ruin it; undercooking it can ruin you for several days.

One of the most simple foods in terms of preparation has to be sushi.  It’s just sliced fish and rice.  Why, then, does it take years to train a sushi chef?  Candidates will do nothing but make rice for years to start their training.  Simple – not easy. Yakitori is grilled meat on a stick but perfection is elusive.  Try to turn out perfect soft-boiled eggs.  The yolk cooks before the white yet we want the opposite to occur to get them perfectly soft-boiled.  Simple, not easy.  Which is the business point as well.

It’s incredibly difficult to do some of the most simple tasks well.  Deliver a succinct talk that leaves the audience feeling as if they’ve really learned something completely.  Explain your business in under a minute – a great elevator pitch.  Run an efficient meeting with exactly the right people in the room, no more, no less.  When hiring, many great chefs ask the candidate to make them something very simple – an omelet or scrambled eggs – that is often very difficult to get just right.  We should steal that notion – ask candidates to do something “simple” like having them explain their current job to you completely, and briefly.

Thoreau challenged us to simplify because we’re too caught up in detail.  As we do, just as with the roasted chicken, there are no places littered with detail in which to hide (read that a fancy sauces, seasonings, stuffings, etc. for the chicken!).   Simple isn’t simple.  It’s often complicated, and more often than not that complexity is hard.  The great cooks – and business  people – just make it seem simple and great at the same time.

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