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Today’s thought comes from a friend. She recently had a close encounter of the corporate kind with her local cable company although which company is actually immaterial for our purposes (TWC). In fact, this could be the phone company or an e-commerce site or a doctor’s office. The reason I say this, as you’ll see, is that any number of businesses are guilty of committing the same sins as this one. But I’ll let her tell you about it. Continue reading
Consult Keith 