Tag Archives: business

The Four Questions

Every Passover, someone at the table, generally the youngest, asks the Four Questions.  For me, these questions do a good job of putting the entire evening into perspective and make everything which follows them relevant to the overall purpose of the holiday.  They are meant to be asked from a child’s perspective (hence the youngest inquires), which is often a combination of innocence and ignorance – without preconception.

I thought of the role questions play while working with a client of mine.  We were reviewing a presentation we’re constructing to raise a funding round and the pitch felt too cluttered and unfocused.  So I asked my own version of the four questions:

  1. What is the problem we’re solving?
  2. Is this a big enough problem that it can support a business that solves it?
  3. Is our solution unique and has anyone ever tried to solve this problem before?
  4. Who the hell are we and why should we be entrusted with anyone’s money?

You’ll notice I didn’t interject any mention of the client’s company or executive team until the end.  Like most things in business, I like to try and keep ego out of it.  Business is, at its core, about problems and solutions. It’s not about you – it’s about your customers (or potential customers).   Odds are if you can answer the four questions I’m asking above, and remain focused on them, your business will be on the right track.

Fortunately, we already had the answers although they were buried deep within the current version of the presentation.  A little editing and a lot of attention to some simple questions, and we’re a lot closer to some funding (we hope!).

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Hail Caesar!

Today is Sid Caesar’s birthday.  For those of you under 40, Isaac Sidney “Sid” Caesar (who would have believed it was his real name?) is the Rosetta Stone of American comedy.  He makes all of what follows him understandable and sits at the very center of the tree of comedy, with dozens of branches springing from his center.  He is best known for his work on Your Show of Shows, a live, 90 minute sketch show (SNL, anyone) that featured Caesar, Carl Reiner, Imogene Coca,, Nanette Fabray, and many others as performers.  The writing staff included Mel Brooks, Neil Simon, Larry Gelbart and Reiner.  You get a sense of what it was like from the movie My Favorite Year (well worth the rental) and the shows themselves can be found on DVD at his website and elsewhere.

Sid was best known for his “double-talk” routines, one of which is here:

I love how he captures the essence of the language without speaking a word of it – a good lesson (you knew it was coming) in why listening to tone is important (although understanding meaning is kind of critical in business too!).

Happy birthday , Sid!

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Crowdsourcing Andy

My friend Andy Nulman is conducting an interesting exercise to help promote his book about surprise.  Andy is a brilliant marketer and his blog about surprise is one I read regularly.  Despite his inherent skill in marketing, or maybe because of it, he’s crowdsourcing the marketing plan by encouraging his blog readers to send in “those ideas that you always wanted to do, but for some reason couldn’t and didn’t.”  A firm believer in The Wisdom of Crowds, Andy is

looking to embrace, and put into play, your way-wayway out-there ideas for it; the type your employer was always too conservative to go with you on, the type that you may have been afraid to bring up, the type that nobody in their right mind would ever even contemplate.

I have some “out there” ideas but I think I’ll share those with him directly.  I also have some thoughts about doing things this way and they’re mostly positive.  Mostly.

Even the guy who wrote the aforementioned Wisdom of Crowds notes the shortcomings inherent in the process.  The crowd can be too homogeneous (not enough perspective to weigh all the factors), too emotional (if you’ve been watching the political conventions the last couple of weeks you understand…), unable to reach consensus, and other factors.  That said, I’m a believer in the process but I prefer to use the crowd’s output as an important factor in decision-making, not the only factor.  Businesspeople often rely on research as a crutch and not as a tool.  Don’t make that mistake!

So Andy, this post is my surprise to you today.  Hopefully someone who is smart enough to read my blather is also “out there” enough for your purposes.  Help Andy.  Send him your ideas (I’m starting to sound like Jerry Lewis) – Andy@AndyNulman.com and please tell him I sent you!

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