Tag Archives: business thinking

Dreamland

One of the things in which I fancy myself an expert of sorts is barbecue.  It’s hard to get right and very easy to get wrong.  I’ve been to a lot of the great BBQ places around the USA and one of the best is the legendary Dreamland.  “That’s nice, Keith” you say “but what the hell does that have to do with business?”  Elementary, dear Watsons.

Dreamland, until it expanded, had two outlets and one thing one the menu – ribs and white bread.  In fact, that’s still all they have on the menu at the original pit in Tuscaloosa. The business lesson is easy – do one thing very very well before you try and do others.  Big Daddy may have missed some folks who wanted pulled pork or a hot link but he based their entire business on one thing and one thing only: ribs.  And they do them phenomenally well.

Doesn’t it comfort you to know that someplace has been in business with a single product for a long time?   If you only had one product, could you stay in business?  Is there a single thing you do that’s good enough to carry the entire operation?  Too often, the “shotgun approach” of just blasting away, hoping to hit something beats out the carefully aimed rifle.  I prefer the Dreamland approach – building your reputation based on a single superior product and then adding on (as they’ve done in their other outlets).  It’s much easier to maintain organizational focus this way as well.

And now, I need a rib!

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Filed under food, Helpful Hints, Thinking Aloud

EdPsych

When I meet young folks for informational interviews (and with a daughter whose class just graduated college, there are a lot of them!), I’m often asked about what I studied to move ahead in my career.  I usually tell them that the most important class I ever took was Educational Psychology.  Ed Psych, as we called it, is about how people learn.   Sure, you learn more about how that process occurs in early childhood than adulthood, but Piaget and Bloom aside, you learn quite a bit about motivation (and motivating) and how to move people’s thought processes forward.

What is sales if not education?  What is management if not, at its core, motivation?  EdPsych laid the foundation for my management abilities and helped me understand a lot of the great business writing I read later on.

I’m not suggesting you run right out and read a textbook, but I am suggesting that maybe applying Bloom’s Taxonomy is just as valuable to business as it is to the classroom.

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Filed under Thinking Aloud

Teammates

Today, my buddy Tommy and I are beginning play in a three day golf tournament.  We play as a team and I can’t imagine a better example of what a team should be about.  Each of us can play golf reasonably well.  When we go bad, it’s because either something has changed in our swing or something has changed in our heads.  The challenge, as a teammate, is to spot it when it happens and help correct it.  While it’s true that either one of us, in theory, could post a great score on our own, the reality is that each of us has to contribute to the scoring as well as to the karma if we’re to do well.  We need to recognize changes in conditions (wind, green speed, etc.) and alert the rest of the team.  We need to make adjustments in our game plan based on observation, feedback, our own mental states, and what our competition is doing.

Vince Lombardi said that “people who work together will win.”  It’s always surprising to me how little attention is paid in many businesses to that.  In speaking with folks who reported to me over the years I always tried to help them understand that their development and success was tied to the growth and success of the team.  Over the years, that notion seemed very distant from the attitudes of the newer staff.  I don’t know if that was a generational thing but it became something that I looked for when hiring: how well will this candidate play with the other kids?  Do they speak in “we” when talking about their past accomplishments?  As Casey Stengel said, “Gettin’ good players is easy. Gettin’ ’em to play together is the hard part.”  I always found that you can make it easier if you define part of “good” as knowing how to play as a team.

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Filed under Consulting