Tag Archives: business thinking

The One About Politics

As I’ve said before, this blog is not about politics.  However, with the opening of the Democratic Convention and the true beginning of the Presidential race, it seems an appropriate time to write about an aspect of politics that holds very true in business as well.

One big mistake about which I used to caution the people I managed was what I called the Sonny Corleone error.  As Tom Hagan says, “Your father wouldn’t want to hear this, Sonny. This is business not personal.”  What I meant by that was that personal attacks can’t ever take the place of sound logic and a good plan.  In debates, they call this argumentum ad hominem. The fancy Latin simply means argument against the person and is the error of attacking the character or motives of a person who has stated an idea, rather than the idea itself.

I am very hopeful that the two candidates will not commit this error.  I believe that most Americans want to hear what each of their respective plans are for our country and then make a decision about which plan to support.  You can do business with people who aren’t your cup of tea – you don’t like their clothes, their hair, their political party, their world view – as long as they don’t stray ethically in a manner that affects your dealings with them.  What I mean by that is that it’s unimportant to me if a business partner likes to drink or gamble as long as that drinking and gambling doesn’t cause him to rip off customers.  I’ve done plenty of business over the years with folks I probably would not invite to my home (and I’m sure they’re not itching to have me over either).  That doesn’t mean we didn’t have productive dealings.  Yes, I’m concerned if either of the two candidates is on the mob’s payroll but I don’t care if they got drunk 25 years ago.

As the campaign rolls to November, listen for who is emphasizing a plan and who is committing the error of argumentum ad hominem.  It’s not good in business and it’s no better in the business of politics.

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Filed under Reality checks, Thinking Aloud

Careful with that fact, Eugene

I know it’s early in the week for an obscure Pink Floyd reference so let me explain.  The Olympics ended the other day and Nielsen is reporting some very large viewership numbers.  In fact, according to the Hollywood Reporter…

NBC Universal smashed yet another historic ratings benchmark: The Beijing Olympics is the most-watched U.S. television event of all time.  Through 16 days of coverage, 211 million viewers tuned in to the Olympics on NBC Universal’s broadcast and cable outlets, according to NBC citing Nielsen Media Research.  That’s 2 million more than watched the 1996 Atlanta Games, the previous all-time record-holder.

Lovely story, good for NBC, go USA.  But let’s spend a few seconds to look behind the numbers as an example of how one always needs to ask questions about any statistic.  There are roughly 115 million homes in the US and nearly 113 million of them have a TV (112,800,000 out of 114,890,000 to be precise). There are multiple viewers per home so there are around 285 million persons 2+ in the universe base.  I don’t have the 1996 people estimates but I think it’s fair to assume that ratio hasn’t changed very much.

In 1996, there were 97,540,000 homes and 95,900,000 TV homes.  So whilst TV homes grew nearly 17 million since 1996, and the number of people in those homes probably grew by 30+ million, Olympics viewing grew only by 2 million viewers.  Now, is that as impressive?  I’d say yes, given the fragmentation of media since 1996 but one could also argue that Olympics viewing has lagged, with 10% – 15% of universe growth actually reflected in viewing.  Heck, you’d expect a 15% pop in viewing just from the growth of homes.

The point is that in business, one can’t just hear a number and nod one’s head.  Ask questions, look for the numbers behind the number.  Challenge whomever is delivering the number to you.  Great executives will beat you to the punch and make sure every number they deliver is in perspective.

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Filed under Helpful Hints, Reality checks

New Eyes in the Apple

I was in New York yesterday for a couple of meetings.  As someone who grew up in and around the city, I generally have very little patience for the hordes of tourists who clutter the sidewalks and take photos in the worst possible places for those of us that have places to go and things to do.  It’s pretty easy to see they’re tourists, by the way.  No self-respecting New Yawker would behave as they do (nor dress in many cases!).  I’ve often advocated that the airlines give out a piece of paper as you land at Kennedy or LaGuardia reminding tourists to stand out of the way to take pictures, to keep moving on the sidewalks, to cross against the light if there is no traffic, and not to spend their life savings on fake Gucci from street guys.

But yesterday something struck me.  Maybe they have the wonderment part right (but not the standing in the middle of the sidewalk to take photos part!).  Maybe the lesson for all of us is not to take the familiar as all that familiar.  We need to ask questions constantly, even about those things with which we’re very familiar.  Because even if you walk down the same street every day, things change.  Maybe there’s a new place to get lunch.  Maybe there’s a new pothole you need to avoid.  It’s the same with your business.  Things change and you need to be alert.

I do enjoy being on flights into NY when there are people on board who are seeing the city for the first time.  They squish against the windows, even from the aisle seats, to see.  I’ve flown in hundreds of times but there is nothing like flying over NYC on a clear night – I put down my book and enjoy it every time.  We all need to look with new eyes as best we can as we fly over our business landscapes, no matter how familiar they have become.

But please step to the side when doing so!

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Filed under Thinking Aloud