Tag Archives: Business and Economy

The Power Of No

Almost everyone I know complains that there never seems to be enough time in the day. Time really is a zero-sum game and even if you go without sleep (really a BAD idea) you eventually run up against that 24-hour limit. The answer, then, isn’t to find a way to make more time but to do fewer things. That’s the power of no.

It’s hard in business not to chase every opportunity, particularly when you’re a small company that’s just learning about in which of those opportunities lies the best chance for sustained profitability. As a marketer, there is a never-ending stream of media that provide the ability to interact with your audience. Social media grows daily and the support needed to maintain a steady stream of conversation in them grows with the number of channels.

As individuals, we take on tasks with impossible deadlines. We lose sight of the cost/value equation with respect to the time required for some pieces of work vs. the benefit gained to the enterprise or even just personally. We might even dig ourselves a hole by accepting responsibility for a task that we don’t have the skills to do. All of those things are self-defeating and could be stopped with just one word.

When I began consulting I was overwhelmed by the number of people who wanted my help.  The problem, I soon found, was that they had neither the ability nor the intention to pay me for my time (there is that word again).  As I’ve said to many people over the years, the Stop & Shop doesn’t take stock certificates at the checkout.  I’ve learned to say no.

Sometimes “no” isn’t about stopping something altogether.  You don’t really need to post on Facebook every hour nor does everything you run through Twitter have to be unique to that platform – cross posting is OK, honest.  Even so, being more efficient can help but ultimately “no” is  every once in a while.  Agreed?

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Filed under Helpful Hints

The Blank Page

I’m sure that there are situations in your life, the mere thought of which are terrifying.  For some folks it’s public speaking.  For others it’s hosting a dinner party.  For many business people I know it’s facing a blank page.

Many authors have delivered quotes about that challenge.  Most of the good ones welcome the empty expanse of the blank canvas as an opportunity for personal growth.  Not so much business people.  They are making commerce, not art, and so there really are wrong answers.  A faulty business plan.  An unclear presentation that won’t deliver a sale.  Maybe even a blog post that means to be thoughtful but never quite hits the mark.  I face that vast wasteland every work day morning and here is what I’ve found with respect to navigating it.

First, try to get yourself into the recipient’s head.  If it’s a presentation, your focus is on the reason they’re seeing you, whether it’s at a conference or a one on one meeting.  If it’s a piece of writing such as this, what question are you answering or what enlightenment are you bringing?  Next, don’t get too caught up in the words as you write them.  You can’t edit what’s not on the page.  I know you all believe these screeds come out of my head fully-formed, like Athena from the head of Zeus but there is a fair amount of editing involved.  Embrace the help others can bring.  Let them read drafts and ask them if anything is unclear.  Be sure you don’t ask the person who would totally understand it even if it was all over the place.  Maybe the receptionist?

Every blank page is a challenge, but the hard part isn’t in the creation.  It’s in having something to say that others will find worth their time.  Hopefully, this was worth yours!

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Filed under Thinking Aloud

What Are We Buying?

There was a piece this morning about how Samsung appears to be blocking Windows updates on its laptops. The folks over at The Next Web are reporting on a security researcher’s findings during his investigation of Samsung’s softwareupdater. That updater installs another app:

Automatic Updates 'Restart Required' in Window...

(Photo credit: Wikipedia)

The app, conspicuously named Disable_Windowsupdate.exe, is installed automatically without the owner’s knowledge. According to a support representative, it’s there to stop the computer from automatically downloading drivers from Windows Update that could be incompatible with the system or cause features to break.

Unfortunately for Samsung it also appears to change the user’s update settings and disables Windows Update entirely. Once installed, the app even disables Windows Update after the user re-enables it.

As anyone who has ever owned a Windows computer knows, no updates means security risks and other issues.  Which raises a question – who owns the device?  When you buy a house, you’re free to make whatever changes you want – paint it, knock down a wall, or add on.  When you rent, your options are far fewer in number and you might not be allowed to make any structural changes at all.  In my mind, Samsung is behaving like a landlord – you’re a tenant, don’t change our building’s structure.

They’re not alone in this.  Think about your iPhone – your ability to make changes to the device are pretty limited.  Even Andriod phones carry bloatware from manufacturers and carriers that can’t be removed unless you void your warranty and gain root access.  As Wired reported John Deere—the world’s largest agricultural machinery maker —told the Copyright Office that farmers don’t own their tractors. Because computer code snakes through the DNA of modern tractors, farmers receive “an implied license for the life of the vehicle to operate the vehicle.”

I’m sure you have other examples, but it raises the question of who owns what we buy?  At what point does the notion of ownership become outdated?  You might not realize it but you may not own your music, your electronic books, or even your car from a legal perspective.  So what are we buying?

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Filed under Huh?, Thinking Aloud