LCD

If you managed to get through middle school math (I’m hopeful that means most of you), you’re familiar with the term “Lowest Common Denominator.” In math it’s a way to combine unlike fractions by finding a common ground. In business, it’s a way to screw yourself up. You see, there’s another nonmathematic use of LCD and it refers to the lowest or least sophisticated level of something, and that’s the subject of today’s screed.

As anyone who has worked in broadcasting will tell you, the ratings system is a sort of shared myth. Nielsen puts out numbers, TV executives believe them and TV buyers believe the TV executives. Of course, it says right on the front of the ratings book that they’re only accurate up to a point, and like any number based on a sample the results are really a range. That range can be pretty wide as the number of folks in the sample who did something declines (so the published rating for American Idol is probably closer to the truth than the rating for a show ranked 125).

Which is why I find this disturbing:

TubeMogul is bringing Online Campaign Ratings to its RTB video ad platform. The agreement between TubeMogul and Nielsen means advertisers and agency trading desks can cross-reference GRPs for audience age and gender demographics with impressions and clicks to get a fuller sense of a campaign’s performance.

Simple announcement which a number of folks covered.  Except, of course, when one reads further:

While TubeMogul is able to relay metrics like impressions and clicks in real-time, Nielsen’s GRP numbers are only available daily, as with their broadcast GRP metrics. Also TubeMogul’s advertisers will have to log in to the Nielsen dashboard separately to view GRP numbers alongside metrics on TubeMogul’s platform.

In other words, we’re bringing down digital’s great system of non-sampled measurement to the LCD of TV.  That’s bad business in my book.  I realize that the advertising ecosystem isn’t quite able yet to deal with a completely different set of metrics, especially metrics presented in real-time, but the further we dumb down the standards the more likely it is that those lower standards become the norm instead of temporary fixes.

Digital measurement isn’t perfect.  Faulty implementations, disreputable folks cheating via bots and other ways, and an overwhleming amount of data we don’t often present well are issues.  But even with these and other faults the reporting and accuracy is better than what we used in TV, which any TV or agency person will tell you is pretty much a fantasy if you get them talking over a drink.

We can do better!

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Social TV

Back in the early days of the online thing (it wasn’t even really the Internet then), I was working for a major television network (OK, ABC if you need to know).  As part of my job began to involve engaging people with online content, several higher-ups expressed concern that we might be pulling people away from the broadcast.  When I moved on to another large network, that thinking persisted.  We couldn’t or shouldn’t be doing anything that would pull viewers away from their TV screens.  It wasn’t a shock to me that the “exchanging analog dollars for digital dimes” analogy came from a TV person.

American family watching TV (cropped)

American family watching TV (cropped) (Photo credit: Wikipedia)

Fast forward 18 years.  While TV viewing is more segmented than ever, overall viewing has continued to increase, as has use of digital devices to engage viewers.  In fact, there is now evidence that the very things that were feared to be pulling viewers away from TV are, in fact, deeply engaging them in the show.  According to a new study from iModerate Research Technologies, social media can increase the time viewers spend watching TV.  58% of those consumers who share stuff on social networks related to what they are watching at least 10 times a week, report watching more live TV. The respondents in this study consistently remarked that it makes TV more fun.

What’s really interesting is that there is evidence that the social activity has viewers adding shows to their TV activities specifically because of social conversations.  Turns out that it’s free promotion, not competition, I guess.  With time spent viewing continually on the rise, social interaction seems to be adding a dimension that can compensate for the times when “there’s 57 channels and nothing on.”

iModerate also found three types of consumers who regularly engage in social TV experiences. They are:

  • “The Sports Nut”: 25-54 year-old males who use social platforms to comment on games, debate, talk trash, etc.
  • “The Extrovert”: 18-34 year-old males who have a lot of real-life and online friends.
  • “The Girlfriend”: 25-44 year-old females who primarily use social TV to discuss the dramas and reality TV shows that are important to them, which is akin to a “girls’ night out” experience, according to the study.

Another example of how sometimes our worst business fears are, in fact, our best friends!

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Out Of My Head

I saw my niece in a production of Sondheim‘s “Into The Woods” over the weekend.  It’s the same show my eldest daughter was in 10 years ago.  Both productions were terrific but different enough to show how one can take the same general concept and insert your own vision to transform it.

Into the Woods

Into the Woods (Image via RottenTomatoes.com)

One thing wasn’t different, however: the music.  The score is wonderful and contains, in my opinion, some of Sondheim’s best work, and the plot is a mash-up of several fairy tales such as Cinderella, Little Red Riding Hood, and Jack and the Beanstalk.

So here I am well after I’ve left the theater and I can’t get the songs out of my head.  My musical tastes are definitely NOT Broadway score focused and yet these are the only tunes popping into my brain several days later.  Which of course is the point.

We should all be trying to create things that consumers and business partners can’t get out of their heads, whether it’s a game that people can’t stop playing, a show that creates massive sharing and grows organically, or a book that readers can’t put down.  We’ve all seen lines for new movies but what about the lines where people are going back to see the film several times?  How many people are on their third or fourth iPhone?  Lots of people post about their obsessions – it’s practically a default category on Pinterest.  How much is what you’ve created there?

The Electric Light Orchestra had a hit with the song “Can’t Get It Out Of My Head“.  Keep that in your head as you work today – like Sondheim, create something that burrows into people’s brains!

Midnight on the water
I saw the ocean’s daughter
Walking on a wave’s chicane she came
Staring as she called my name
And I can’t get it out of my head
No, I can’t get it out of my head…

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