I took a drive yesterday to run an errand and managed to avoid the folks who were busy committing user error out on the roads. We seem to hear every day about some recall or major product issue and I’m sure those things are in need of attention. However, if you ask me the one thing that needs the most attention is us: we, the users. Let me explain. Continue reading
Category Archives: Thinking Aloud
Changing The Format
I’m playing this weekend in our club’s Member/Member tournament. No, it’s not televised or even streamed – sorry. But it does provide a business thought I want to share with you. To get there, I’m going to take a few words and explain the format but stay with me – hopefully it’s worth the golf stuff.
You play with one other member as your partner over the course of 3 rounds. Each of the rounds is a different type of competition. The first is a scramble (you each hit and pick the best shot to play next then you both hit from there); the second is a best-ball (you each play your own ball and the low score counts on each hole); the final round is alternate shot (the team only plays one ball and the players alternate shots. One guys tees off on the odd numbered holes; the other on the evens). Got it? So what’s the business thinking? Continue reading
Filed under Thinking Aloud, What's Going On
Dashboards
I’m fascinated by the obsession some folks have with dashboards. Not the kind you find when you climb behind the wheel of a car. Those are way too simple for some folks. Nope. I mean the business dashboards some folks stare at trying to make sense of what’s going on in their business. Some of them have graphs, dials, and, in the words of Arlo Guthrie, twenty-seven eight-by-ten color glossy photographs with circles and arrows and a paragraph on the back of each one explaining what each one was to figure out if things were going as planned. Data or information? You just know they’re not the same. Continue reading
Filed under Consulting, Thinking Aloud
Consult Keith 