Category Archives: Thinking Aloud

Lou

How can I write about anything this TunesDay but Lou Reed?  He passed away the other day from liver disease and it’s a huge loss to any fan of rock music.  Lou was a founding member of The Velvet Underground, a band most of you have neither heard nor heard of.  As with several other members of the Rock & Roll Hall Of Fame (they’ve been in since 1996), their influence goes way beyond their commercial success, and Lou’s went even beyond that.  He also points out a few things that are relevant to business too.

First, a little Lou to get us energized:

Lou’s efforts with The Velvet Underground were a bomb.  Not the bomb – a bomb, as in commercial failure.  While the world is littered with businesses (and don’t kid yourself – no matter how artistic the band, it’s a business too) that fail, we sometimes don’t recognize that contained within that failure is a ton of success.  Obviously, since they’re a Hall Of Fame act, the artistic side of the venture was working.

This isn’t an unusual phenomenon, by the way.  Two examples that pop into my head are Galileo and Thoreau.  Galileo, the father of science, was locked up as a heretic and looked upon as a failure in his time.  Thoreau’s works were mostly ignored for 100 years and his influence on many folks in the latter part of the last century is undeniable (check out Civil Disobedience and Walden if you don’t believe that).  Smart businesspeople look in the ashes of “failures” for embers of success.

Back to Lou.  I chose the song Rock And Roll because it too makes a business point.  First, the music.  It’s a very familiar chord sequence.  Slow it down and you have Sweet Home Alabama.  Add a droning lead guitar and you have Sweet Child Of Mine. We don’t always need new, innovative or unusual chord sequences to make magic either in music or in business.  Second, the lyrics:

Then one fine morning, she turns on a New York station
she doesn’t believe what she hears at all
Ooohhh, she started dancin’ to that fine fine music
you know her life was saved by rock ‘n’ roll
yeah, rock ‘n’ roll

Anyone who has had that experience – feeling as if they had their life saved by music – knows how powerful an emotion Lou is tapping here.  That’s a business point as well.  Lou describes a typical young adult who can’t relate to her parents or situation in life and yet finds hope and salvation in music.  Using subjects to which the target audience can relate and expressing yourself in honest, simple language are good thoughts to keep in mind as well.

Finally, Lou didn’t have classic rock looks nor a great voice yet he was able to succeed.  Many of us tend to dwell on the obvious shortcomings our businesses may have instead of focusing on how to use the assets we do have to grow.  In Lou’s case, those assets were a fantastic vision, fearlessness, and  his intellect. While we’re all a little worse off for his departure, we have his music and the things he showed us through it.  For that, I’m appreciative and glad.  You?

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The Scenic Route

I’ve been doing a bit of driving in places with which I’m unfamiliar lately.

Map of Gray's Inn Road

(Photo credit: Wikipedia)

Way back in the dark ages of the 1980’s, doing that sort of thing required one of two actions. Either one bought a map from someplace such as a gas station or the AAA or one called ahead for directions. I vividly recall a moment of panic on a business trip years ago when I thought I left a folder full of routing instructions to get me through a day’s worth of appointments in a hotel room.  The thought of finding a pay phone (remember them?) and having to write down turn by turn directions when I was already on a tight schedule gave me agita before the day was very old.

Today, of course, getting from point A to point B is as simple as pushing a button and announcing the destination. Every “smart” mobile device (which means about 60% of the mobile phones out there) has some sort of mapping/driving directions program.  The device speaks, we listen, and somehow we arrive despite having no clue as to where we are or how we got there.  Occasionally the devices are even smarter than we are.  While we might know a shorter route than the one we’re being told to take we don’t know about traffic, construction, or other delays en route.

There is no doubt that Waze, Google Maps, and other software are great for when we’re driving.  I am fond, however, of “getting lost” a little bit when it come to taking about business.  Have you ever just got in the car and driven around?  Maybe you see a sign for a town you’d heard of but never seen.  Along the way there might be a diner or fruit stand.   It might not be the most direct route and if you get lost for real you can announce to the GPS system you want to go home, safe in the knowledge that you’ll get there.  But discovery often comes when we get off the fastest route and maybe try the scenic route.

The pace of business is demanding but turning off our business GPS and “wandering” can often pay off handsomely if we can be disciplined enough to get off the beaten path.  Oxymoron?  No – imagining new things and being creative is hard and takes discipline.  Losing our directions without getting lost is tricky.  Can you do it?

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The Godmother

Foodie Friday is a bit somber this week since our topic today is the passing of Marcella Hazan.

Marcella: will she peel my beans too?

(Photo credit: kattebelletje)

You might not be familiar with the name but I can assure you that you are familiar with the influence she has had in the food world.  Her obituary in The Times was entitled “Changed The Way Americans Cook Italian Food” and that may be an understatement.  Let me explain and point out a few things we can take away from her that might just apply to your business.

The comparison is often made between Marcella and Julia Child.  What Julia did for French food in this country, Marcella did for Italian.  I think that’s where the similarities end.  Julia was formally trained, Marcella was trained as a biologist, not a cook.  Julia was an American who went to Paris while Marcella was an Italian immigrant to this country.  Much of the food Julia prepares is complex; Marcella’s food is very simple but, as she wrote,

Simple doesn’t mean easy. I can describe simple cooking thus: Cooking that is stripped all the way down to those procedures and those ingredients indispensable in enunciating the sincere flavor intentions of a dish.

Of the hundred or more cookbooks I own, Marcella’s are the ones that are dog-eared and stained from much use.  If you want to learn to cook, begin with “Essentials of Classic Italian Cooking” which is her first two books in one volume.  In its introduction, she wrote the following about Italian food:

It is not the created, not to speak of “creative,” cooking of restaurant chefs.  It is the cooking that spans remembered history…There is no such thing as Italian haute cuisine because there are no high or low roads in Italian cooking.  All roads lead to the home, to la cucina di casa – the only one that deserves to be called Italian cooking.

What business lessons does Marcella teach us?  First, you can hear how she is confident in her positions and speaks with authority.  Second, she prefers the simple solution rather than the overly complex.  Third, she always seems to cook on a stove rather than in an oven – it’s so the cook can pay better attention to the food.  Fourth, she emphasizes great ingredients and bringing out the best from them.  Interpret that as a management goal with your team as the ingredients!

Finally,  as you read in the last quote, she always emphasized authenticity.  She disdained the use of microwave ovens to speed up cooking not because she was a Luddite but because the texture and flavor of the product was altered.   How many businesses suffer because they cut a corner or speed up a process only to denigrate their product?

Marcella was the Godmother of Italian cooking.  She changed how we eat and her lessons can change how we conduct business.  Does that make sense?

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