Category Archives: Helpful Hints

Tell Me A Story

This TunesDay, I’m not really going to focus on any one song but on a number of them that make a great business point. If I were to ask you about “The River” (Bruce), “Cats In The Cradle” (Harry Chapin), “The Edmund Fitzgerald” (Gordon Lightfoot) or “Tangled Up In Blue” (Dylan), assuming you were familiar with them, you’d answer with two points. First, don’t I know any music from this century (I do!) and second, each of those songs tells a great story.  The list could go on and on and I’m sure you can add 5 or 6 of your favorite musical stories to the list.

The best of this genre actually give the listener a double benefit.  First, great music.  It may be an unexpected chord twist or an unusual arrangement but they’re out of the ordinary and immediately recognizable.  Second, the story.  Imagine if the obsessed fan in Eminem‘s “Stan” was the fan in the movie “Misery”.  The latter took an hour and a half to say what Slim does in 6 minutes yet the story is just as compelling.

That’s what we need to do as business people.  We need to tell stories that compel people to listen and do so in such a way that they leave us singing them again in their heads.  Listen to Dylan:

I’ve taken the most stripped-down version of this I could find and yet the love song sung by a troubled man is clear.  That’s how our messages need to stand out.  Connecting with people on an emotional level is far more effective than a bunch of statistics.  Take a good look at some Powerpoint you’re currently using.  Does it tell a memorable, coherent story or does it lay out a bunch of statistics?  Does it sing about solving problems or is it just more blah-blah-blah?

Figure out the story you want to tell then write a memorable tune to carry it forth.  Got it?

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Filed under Helpful Hints, Music

Oh, The Places You’ll Go

Anyone who thinks Dr. Seuss was writing children’s books didn’t read them very carefully.

Cover of "Oh, the Places You'll Go!"

I was reminded of that a couple of times recently when the same book – Oh The Places You’ll Go – came up.  It was the last book of his that was published before he died in 1990 and it’s a favorite of mine.  I thought I’d point out a few of the business lessons the good doctor teaches us in that slim but important volume.

First, the importance of self-determination:

You have brains in your head.
You have feet in your shoes
You can steer yourself
any direction you choose.

Too often, we think of ourselves and/or our businesses as just pawns in some game being played out by an unseen hand (to use an economic term).  While packing up and leaving a job or changing the fundamental nature of a business is never a decision taken lightly, it’s an equally bad notion to be miserable or in a business that’s doomed to fail.

Next, he reminds us of the importance of setting priorities in both business and life as well as the importance of being a good person:

So be sure when you step.
Step with care and great tact
and remember that Life’s
a Great Balancing Act.

Twenty words that say hundreds!  Next, one thing the book cautions against is delusional thinking:

On and on you will hike
and I know you’ll hike far
and face up to your problems
whatever they are.

That’s one of the more important business points that is most widely ignored.  How often does a staff listen to a boss’s motivational speech about how well everything is going and snicker because they know the reality looks nothing like what he’s saying?  How many executives interpret numbers in ways that always make them seem better than they really are?

Finally, another point I see all the time – negotiating against ourselves:

I’m afraid that some times
you’ll play lonely games too.
Games you can’t win
’cause you’ll play against you.

It’s a no-win game and we often talk ourselves out of proposing new ideas or better business terms because we tell ourselves “that will never work.”  It might not, but what ever it is definitely won’t happen if you talk yourself out of trying.

If you have a copy of the book in the house, the 5 minutes it would take to read it again would be time well spent.  Even better – if you have an older child, do something you haven’t done with them probably since they were 5 or 6 – read it to them.  After all, it’s not a book for children! Then let us know what they said.

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Filed under Growing up, Helpful Hints

Will Rogers

Let’s start our week with a business point from the great American humorist Will Rogers.

Will Rogers

Will Rogers

For those of you unfamiliar with him, he’s best known for saying (in reference to Leon Trotsky) “I never met a man I didn’t like.”  I’ve always considered him the successor to Mark Twain in many ways in that he often made very pointed remarks in a gentle, funny manner.  That didn’t make his humor any less barbed, however.

You might think that I want to use that to make a point about business behavior.  That’s not a bad notion but not where we’re heading today.  Instead, let’s think about something he said that was brought to my attention via a fortune cookie.  A reader sent me the contents of the cookie (and I do hope that you will feel free to send in ideas, questions, or even rants) and when I read it I just knew it had to be a topic.  It said:

Even if you’re on the right track, you’ll get run over if you just sit there.

For a man who died even before commercial television began, Will certainly gets business today.  No business can afford to rest on its laurels.  Market conditions change, consumer preferences change and of course technology has changed everything.  Take, for example, a huge company like Microsoft.  They built up large, profitable markets for their operating system and their Office products and those were cash cows.  Sure, there were constant upgrades but mostly they just “sat there” enjoying the stream of profits.  Suddenly, Google and Apple are cleaning their clock and those cash cows are in danger.

I take the statement on a personal level as well.  We all need to keep learning.  Much of what I do today is built upon the base of 35 years of business experience but it also requires me to have kept up with changes in the media and tech worlds.  I submit that none of us can be effective at our jobs or personal lives if we don’t make a constant effort to keep growing, no matter how successful we’ve been to that point.

Any thoughts?

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Filed under Helpful Hints, Thinking Aloud